Category: News

THE IMPACT OF RESTAURANT OUTSOURSE CALL CENTER

There is a general convention that employees in a restaurant can handle orders incoming through calls. When the order volume is small, it can be handled by the employees on the floor. When the volume of orders increases with your business size, you will find it difficult to handle them with your food joint employees. […]

VOICE RECOGNITION AI SERVICES FOR DRIVE-THRU RESTAURANTS

Restaurant Automation Automation is ready for Drive-Thru restaurant’s today. Our conversational AI will transform the order taking process!” — Jeffrey Morin LACONIA , NEW HAMPSHIRE, UNITED STATES, June 17, 2021 /EINPresswire.com/ — Kanekt 365 continues to help restaurants optimize their approach to order-taking. Already the Call center experts in the Quick Service Restaurant industry, Kanekt 365 is […]

WHERE ARE THE WORKERS?

Restaurants need good quality hourly employees LACONIA, NH, UNITED STATES, April 6, 2021 /EINPresswire.com/ — COVID 19 took a toll on restaurants and still is. One of the concerns we didn’t anticipate was a lack of employees. When employment is at one the highest rates ever, how is it possible there are not enough employees? […]

BUILDING EXCELLENT CUSTOMER SERVICE SERIES PART 1

Customer Service (n) The act of providing support to both prospective and existing customers. Seems easy but it’s anything but easy! Let Kanekt 365 offer a few suggestions. In the world of social media, people are very quick to leave poor reviews and share negative experiences while exaggerating them. Conversely, customers are very slow to […]