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BENEFITS OF A QSR CALL CENTER

ENHANCE YOUR BUSINESS

Kanekt 365 allows you to focus on growing your business and provide onsite customer service rather than spending hours on the phone taking orders. Sign-up with Kanekt 365 and notice a significant increase in your daily sales.

Here’s How We Can Help

Increase Average Ticket

  • Call agents trained to upsell on every order
  • Increasing every location’s average ticket
  • Call agents incentivized to increase sales

Reduce Labor Costs

  • Reduce labor costs exponentially
  • Reduce recruiting, hiring, & training
  • Flat rate – NO FICA, FUTA, SUTA ,worker’s comp or other payroll costs
  • With minimum wage increasing: cut 21-40+ hours per week depending on call volume
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Increase Total Transactions

  • Unlimited phone lines
  • Guests no longer have to wait on hold No more missed calls due to:
  • Employees being too busy
  • Phone lines being busy
  • Forgetting a customer on hold
  • Employees not answering calls close-to-close so they can get out on time

Improve Customer Satisfaction

  • World class service
  • Calls taken in quiet professional setting
  • Consistent call script
  • Dependable customer experience
  • Friendly & professional call agents

Increase Employee Productivity

  • Reduce make time by over 1minute
  • Streamline business operations
  • Decrease stress and constant interruptions
  • Reduce number of calls in house
  • In-house staff able to focus on guests

Reduce Employee Turnover

  • Reduce turnover
  • Happier managers
  • One less station to manage
  • Ability to maintain and improve service metrics