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Increase Average Ticket

  • Call agents trained to upsell on every order
  • Increasing every location’s average ticket
  • Call agents incentivized to increase sales
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Reduce Labor Costs

  • Reduce labor costs exponentially
  • Reduce recruiting, hiring, & training
  • Flat rate – NO FICA, FUTA, SUTA ,worker’s comp or other payroll costs
  • With minimum wage increasing: cut 21-40+ hours per week depending on call volume

Increased Total Transactions

  • Unlimited phone lines
  • Guests no longer have to wait on hold No more missed calls due to:
  • Employees being too busy
  • Phone lines being busy
  • Forgetting a customer on hold
  • Employees not answering calls close-to-close so they can get out on time

Improve Customer Satisfaction

  • World class service
  • Calls taken in quiet professional setting
  • Consistent call script
  • Dependable customer experience
  • Friendly & professional call agents

Improved Time Management

  • Reduce make time by over 1minute
  • Streamline business operations
  • Decrease stress and constant interruptions
  • Reduce number of calls in house
  • In-house staff able to focus on guests

Improve Employee Management

  • Reduce turnover
  • Happier managers
  • One less station to manage
  • Ability to maintain and improve service metrics