Increase Average Ticket
- Call agents trained to upsell on every order
- Increasing every location’s average ticket
- Call agents incentivized to increase sales
Reduce Labor Costs
- Reduce labor costs exponentially
- Reduce recruiting, hiring, & training
- Flat rate – NO FICA, FUTA, SUTA ,worker’s comp or other payroll costs
- With minimum wage increasing: cut 21-40+ hours per week depending on call volume
Increased Total Transactions
- Unlimited phone lines
- Guests no longer have to wait on hold No more missed calls due to:
- Employees being too busy
- Phone lines being busy
- Forgetting a customer on hold
- Employees not answering calls close-to-close so they can get out on time
Improve Customer Satisfaction
- World class service
- Calls taken in quiet professional setting
- Consistent call script
- Dependable customer experience
- Friendly & professional call agents
Improved Time Management
- Reduce make time by over 1minute
- Streamline business operations
- Decrease stress and constant interruptions
- Reduce number of calls in house
- In-house staff able to focus on guests
Improve Employee Management
- Reduce turnover
- Happier managers
- One less station to manage
- Ability to maintain and improve service metrics
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