Kanekt 365
Call Center Services for the Pizza Industry.
Our expertly trained call center agents answer your calls so your on site staff only have to make pizza.
Kanekt 365 call center agents are trained specifically for your brand and restaurant. They know every detail of your menu, can share daily specials, and encourage the purchase of additional items on every call.
Check Our Pricing
Current Pizza Locations
Calls Per Month
Orders Per Week
Professional Call Agents
Call Centers for Redundancy
Enhance Your Business
You can now focus on growing your business and provide onsite customer service rather than spending hours on the phone taking orders. Connect with Kanekt 365 and notice a significant increase in your daily sales. Here’s how we can help,
Improve Customer Service
Every call is taken in a quiet office setting and answered by a friendly professional call agent.
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Our call agents undergo training for over 6 weeks before they take one call. We monitor and record every call for quality and training purposes.
Increase Employee Productivity
Since the employees do not have to attend to any more phone calls, they can focus on making great food.
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We have received feedback from our clients saying the average make time has decreased by about a minute since their employees are not interrupted.
Increase Average Ticket
We use a call script with a built in upsell on every call.
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Depending on geographical and customer demographics, our average is 22-53% upsells – increasing your average ticket!
Decrease Labor Costs
Since all calls are centralized in a single location, Kanekt 365 can provide a cost-effective solution.
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Increase Total Transactions
Many calls are missed in a busy restaurant environment because the employees don’t have time to attend to the calls.
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Reduce Employee Turnover
You can now spend more time training and resolving staffing concerns.
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Why Kanekt 365?
Who We Are
We are a QSR call center located in Laconia, NH, specializing in order taking for the pizza industry. Our team ensures that all your incoming calls are handled in the most professional way from a quiet office setting. We incentivize our call center agents based on their ability to meet your established daily sales quota. When a customer calls to place an order, their call is transferred automatically to Kanekt 365 where our brand trained agents professionally and accurately take the order and transfer it directly into your POS system. The seamless integration not only increases your sales, but also leads to increased customer satisfaction and improved employee productivity. Kanekt 365 consistently receives positive feedback from our QSR clients, which has paved the way for our expansion into Chinese restaurants, sub shops, and more.
Exceptional Customer Service
We do not like to keep your customers waiting! We have a team of dependable and friendly call center agents representing your brand in every call they answer. Your brand-trained agents handle every call quickly and efficiently. Your customers will be awed by the speed and accuracy of ordering.
Top-Quality Pizza
We do not compromise on quality whatsoever!
You can focus on growing your business while we take care of all your orders. Customers can now get the best quality pizza served absolutely fresh and hot.
The Kanekt 365 Process
How does the call center work?
Your customers’ phone calls are automatically rerouted to Kanekt 365’s brand trained call agents.
Our call center agents follow a script specific to your restaurant including a gentle upsell.
The order is automatically forwarded to your POS system for fulfillment
Your in-store employees provide excellent customer service because they are not distracted by answering calls.
Testimonials
See What Customers Are Saying.
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