Kanekt 365

Call Center Services for the Pizza Industry.

Our expertly trained call center agents answer your calls so your on site staff only have to make pizza.

Kanekt 365 call center agents are trained specifically for your brand and restaurant. They know every detail of your menu, can share daily specials, and encourage the purchase of additional items on every call.

Check Our Pricing

Current Pizza Locations

Calls Per Month

Orders Per Week

Professional Call Agents

Call Centers for Redundancy

Enhance Your Business

You can now focus on growing your business and provide onsite customer service rather than spending hours on the phone taking orders. Connect with Kanekt 365 and notice a significant increase in your daily sales. Here’s how we can help,

Improve Customer Service

Every call is taken in a quiet office setting and answered by a friendly professional call agent.

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Our call agents undergo training for over 6 weeks before they take one call. We monitor and record every call for quality and training purposes.

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Increase Employee Productivity

Since the employees do not have to attend to any more phone calls, they can focus on making great food.

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We have received feedback from our clients saying the average make time has decreased by about a minute since their employees are not interrupted.

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Increase Average Ticket

We use a call script with a built in upsell on every call.

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Depending on geographical and customer demographics, our average is 22-53% upsells – increasing your average ticket!

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Decrease Labor Costs

Since all calls are centralized in a single location, Kanekt 365 can provide a cost-effective solution.

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This includes recruiting, hiring, training, and managing a dedicated group of call agents assigned specifically to your restaurant.

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Increase Total Transactions

Many calls are missed in a busy restaurant environment because the employees don’t have time to attend to the calls.

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With the help of Kanekt 365, you can increase the number of daily transactions because no calls are missed.

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Reduce Employee Turnover

You can now spend more time training and resolving staffing concerns.

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Since you have call agents at Kanekt 365 attending to the customers, your employees are under less stress, and their chances of leaving the organization are also reduced.
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Why Kanekt 365?

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Who We Are

We are a QSR call center located in Laconia, NH, specializing in order taking for the pizza industry. Our team ensures that all your incoming calls are handled in the most professional way from a quiet office setting. We incentivize our call center agents based on their ability to meet your established daily sales quota. When a customer calls to place an order, their call is transferred automatically to Kanekt 365 where our brand trained agents professionally and accurately take the order and transfer it directly into your POS system. The seamless integration not only increases your sales, but also leads to increased customer satisfaction and improved employee productivity. Kanekt 365 consistently receives positive feedback from our QSR clients, which has paved the way for our expansion into Chinese restaurants, sub shops, and more.

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Exceptional Customer Service

We do not like to keep your customers waiting! We have a team of dependable and friendly call center agents representing your brand in every call they answer. Your brand-trained agents handle every call quickly and efficiently. Your customers will be awed by the speed and accuracy of ordering.

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Top-Quality Pizza

We do not compromise on quality whatsoever!
You can focus on growing your business while we take care of all your orders. Customers can now get the best quality pizza served absolutely fresh and hot.

The Kanekt 365 Process

How does the call center work?

customer-service

Your customers’ phone calls are automatically rerouted to Kanekt 365’s brand trained call agents.

customer-service

Our call center agents follow a script specific to your restaurant including a gentle upsell.

process

The order is automatically forwarded to your POS system for fulfillment

delivery

Your in-store employees provide excellent customer service because they are not distracted by answering calls.

Testimonials

See What Customers Are Saying.

Thank you for a fabulous meal – your reputation for great food and service was well demonstrated.
Joanne Natalie Hospedales
Joanne Natalie Hospedales
2022-05-05
The system works really well. It is very easy for the customer to use. I am getting good feedback. Thank you!!
Minh Phúc Phan Trần
Minh Phúc Phan Trần
2022-05-04
Hi Jeff Thank you very much for the way you handled the event, absolutely brilliant!
Alexa Fortin
Alexa Fortin
2022-05-04
Thanks again, this has been an awesome, simple, clear-cut experience and y’all are wonderful!
Neha Sharma
Neha Sharma
2022-05-04
It is a good system. Now I can take more orders at the same time.
Rondel Williams
Rondel Williams
2022-05-01
The service is so helpful. We are happy with it. Because of the COVID19 restrictions, our restaurant was closed, and your service helped us to reopen with a Skelton crew staff.
Sulaiman Raza
Sulaiman Raza
2022-04-30
We are very happy to have selected Kanekt 365.
Vikrant Kumar
Vikrant Kumar
2022-04-28
Great system. Customers love how easy it is to order. Using your system, I've made 80% more sales
Syed Shahnawaz
Syed Shahnawaz
2022-04-27
Hi Jeff Thank you very much for the way you handled the event, absolutely brilliant!
Khuster Hatim
Khuster Hatim
2022-04-25
During each of these projects you have provided me with excellent advice and consulting services regarding site selection, store design, food service equipment selection, permit expediting, and construction management.
John Marcus
John Marcus
2022-04-23