Jeff Morin

In 1997, Jeff discovered Business Process Outsourcing (BPO), specifically HR Outsourcing. He could not believe how much time and money he could save by utilizing these services. Furthermore, the peace of mind that he received knowing that HR professionals were handling all of his State and Federal Compliance issues, Risk management, HR Legal, Benefits, and Payroll were an added benefit. Several years later, Jeff started utilizing international phone answering systems and call centers for improved sales and customer service. He began referring numerous business owners in the food service industry to try automation; Jeff realized that small and mid-sized companies (15 employees to 5,000 employees) could use these services but most did not know they existed. He has been in the BPO business ever since. He is excited to have recently added AI phone ordering services too.