In the fast-paced world of quick service restaurants (QSRs), partnering with the right call center can increase profits and enhance customer satisfaction. However, not all centers are created equal. Whether you’re looking for a new provider or evaluating your current one, here’s a checklist to help you choose a quality partner that meets your needs. […]
March Madness: Using a Call Center is a Winning Strategy
March is a month of excitement, from the energy of March Madness to the fresh start of spring. But for Quick Service Restaurants (QSRs), this season can also bring an influx of customers, making efficient customer service more important than ever. With so much on the line, outsourcing your call center can be the game-changing […]
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