Announcing Kanekt 365’s Bilingual Call Center In Quick Service Restaurants (QSRs), call centers are the backbone of customer service. They are the first point of contact for customers seeking support, placing orders, or providing feedback. While the QSR industry continually evolves to meet changing consumer demands, fostering diversity and inclusion within call center teams has […]
Call, Click, Savor: The Ultimate Guide to Effortless Pizza Ordering
It’s 2024, and we welcome you to the epicenter of hassle-free pizza ordering for the QSR industry! We invite you to learn about our Call, Click, Savor process. At Kanekt 365, we understand that complex ordering processes shouldn’t hinder your clients’ craving for the perfect slice. That’s why we’ve crafted the ultimate guide to make […]
Using Empathy and Emotions in Call Centers
Even In the fast-paced world of Quick Service Restaurants, the ability to connect with customers on an emotional level is a valuable asset. This is where using a call center like Kanekt 365 excels. Call center agents aren’t making, packaging, or delivering meals. Instead, they have one job: engaging with customers and placing orders into […]