Call Center Agents: A busy but productive day When your customers dial the number to place their favorite pizza order, have you ever wondered what happens behind the scenes? The voice on the other end of the line belongs to a dedicated, skilled, and superbly trained Kanekt 365 call center agent. These unsung heroes ensure […]
Using Empathy and Emotions in Call Centers
Even In the fast-paced world of Quick Service Restaurants, the ability to connect with customers on an emotional level is a valuable asset. This is where using a call center like Kanekt 365 excels. Call center agents aren’t making, packaging, or delivering meals. Instead, they have one job: engaging with customers and placing orders into […]
Efficiency in Call Ordering for QSRs and Why It’s Important
Why is Efficiency Important? Efficiency is critical to success in the fast-paced Quick Service Restaurant (QSR) industry. Franchises strive to provide quick and accurate customer service, ensuring seamless ordering processes and timely deliveries. One of the critical components behind this efficiency lies with call centers and how they represent a brand and quickly take orders. […]
QSRs Benefit From Kanekt 365’s Call Center Services
How Kanekt 365 Helps QSRs Boost Customer Satisfaction and Loyalty Quick-serve restaurants need to offer speed and convenience to retain customers. QSR customers demand quick and convenient service from their preferred quick-service restaurants in today’s fast-paced environment. With the advancement of digital technologies, in addition to a great meal, customers first need a quick and […]