In the fast-paced world of quick service restaurants (QSRs), partnering with the right call center can increase profits and enhance customer satisfaction. However, not all centers are created equal. Whether you’re looking for a new provider or evaluating your current one, here’s a checklist to help you choose a quality partner that meets your needs. […]
March Madness: Using a Call Center is a Winning Strategy
March is a month of excitement, from the energy of March Madness to the fresh start of spring. But for Quick Service Restaurants (QSRs), this season can also bring an influx of customers, making efficient customer service more important than ever. With so much on the line, outsourcing your call center can be the game-changing […]
How a Call Center Drives QSR Efficiency and Enhances ROI
Quick Service Restaurants (QSRs) are no strangers to high-demand environments. Whether during peak meal times, holidays, or promotions, the pressure to deliver fast, accurate service is constant. For QSRs looking to scale and maximize profits, partnering with a call center like Kanekt 365 is a game-changing solution. Streamlining Operations with Call Center Support In fast-paced […]
Valentine’s Day: Creating a Seamless Experience
How Kanekt 365 Enhances Customer Satisfaction Valentine’s Day is one of the busiest days for quick service restaurants (QSRs). Couples, families, and friends celebrate with meals and treats. Delivering fast, accurate, and friendly service is crucial with high demand. That’s where Kanekt 365 steps in. Kanekt 365’s call center solutions ensure your customers enjoy a […]
The Super Bowl Impacts QSRs Profits
The Role of Call Centers in Enhancing Customer Service It’s almost time for the Super Bowl and a surge in QSR orders. The Super Bowl is more than just a Sunday football game. It sparks nationwide celebrations, watch parties, and a rise in demand for quick, delicious, and convenient food options. For Quick Service Restaurants […]
Staffing: Outsourcing Calls in December Saves Time and Money
The holiday season is one of the busiest times for quick-service restaurants (QSRs). With long lines, increased orders, and more customer inquiries, it’s easy for things to get overwhelming. But what if there was a way to manage the holiday rush without burning out your team? This is where outsourcing staffing to a call center […]
Using A Multichannel Call Center for a QSR
Why should your QSR use a Multichannel Call Center? For every Quick Service Restaurant (QSR), efficiency and customer satisfaction are crucial. One powerful way to enhance both is by utilizing this technology for order taking. Here at Kanekt 365, we understand the unique needs of the QSR industry and how this approach can drive success. […]
The Me Economy and How Call Centers Can Help a QSR
The “Me Economy” is redefining customer expectations across industries. This term encapsulates the growing trend of personalized, immediate, and convenient services consumers demand. Adapting to the Me Economy is crucial for Quick Service Restaurants (QSRs). One of the most effective ways to do this is by leveraging the power of specialized call centers. Here’s how […]
Why Bilingual Call Centers Matter
Serving a Diverse Customer Base with Kanekt 365 In today’s increasingly diverse society, offering bilingual call centers is no longer a luxury but a necessity for businesses, especially in the Quick Service Restaurant (QSR) industry. At Kanekt 365, we understand the importance of catering to a wide range of customers. Our call center solutions meet […]
Adding a Bilingual Call Center
Improving Customer Experience Kanekt 365’s bilingual call center provides a significant boost to customer experience. Customers feel understood and valued when they can speak their language when ordering a meal. This improves their overall positive impression of a restaurant. This personalized approach leaves a favorable perception and encourages customers to return, increasing loyalty to your […]
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