Reducing Waste and Improving Customer Experience As a call center servicing Quick Service Restaurants (QSRs), Kanekt 365 has observed a notable shift towards innovative packaging using eco-conscious practices within the industry. Gone are the days of traditional plastic packaging; instead, QSRs are increasingly embracing eco-friendly alternatives. Compostable, biodegradable, and recyclable materials are quickly becoming the […]
Using A Multichannel Call Center for a QSR
Why should your QSR use a Multichannel Call Center? For every Quick Service Restaurant (QSR), efficiency and customer satisfaction are crucial. One powerful way to enhance both is by utilizing this technology for order taking. Here at Kanekt 365, we understand the unique needs of the QSR industry and how this approach can drive success. […]
The Me Economy and How Call Centers Can Help a QSR
The “Me Economy” is redefining customer expectations across industries. This term encapsulates the growing trend of personalized, immediate, and convenient services consumers demand. Adapting to the Me Economy is crucial for Quick Service Restaurants (QSRs). One of the most effective ways to do this is by leveraging the power of specialized call centers. Here’s how […]
Minimum Wage Increases and the QSR Industry.
Over the next few months, Kanekt 365 will share information with the QSR industry on how the increase in minimum wage will continue to impact restaurants. Sign up for our continued suggestions, ideas, and information as everyone navigates this situation together. Rising Minimum Wage and Its Impact on QSRs Minimum wage increases are designed to […]
Why Bilingual Call Centers Matter
Serving a Diverse Customer Base with Kanekt 365 In today’s increasingly diverse society, offering bilingual call centers is no longer a luxury but a necessity for businesses, especially in the Quick Service Restaurant (QSR) industry. At Kanekt 365, we understand the importance of catering to a wide range of customers. Our call center solutions meet […]
Olympic Games 2024: Transform Your QSR Sales and ROI
Faster Food and Faster Athletes The 2024 Summer Olympic Games are generating global excitement as people eagerly anticipate this significant event. The world comes together to celebrate the achievements of athletes from various countries, showcasing extraordinary talent and dedication. Amidst the thrill of the games, Quick Serve Restaurants (QSRs) are playing a pivotal role in […]
Employee Well-being in the QSR Industry Increases Tenure
Within Quick Service Restaurants (QSRs), where every second counts and customer satisfaction is paramount, the role of frontline employees cannot be overstated. These dedicated front end employees are the face of the brand. They are the first onsite point of contact for hungry patrons, and the driving force behind exceptional customer service. At Kanekt 365, […]
Adding a Bilingual Call Center
Improving Customer Experience Kanekt 365’s bilingual call center provides a significant boost to customer experience. Customers feel understood and valued when they can speak their language when ordering a meal. This improves their overall positive impression of a restaurant. This personalized approach leaves a favorable perception and encourages customers to return, increasing loyalty to your […]
Summer Ordering Excellence
How Call Centers Help QSRs Achieve Excellence As temperatures soar during the summer, quick-service restaurants (QSRs) face a seasonal surge in business and a substantial increase in summer ordering. Outdoor dining areas are bustling, and drive-through lines can snake around the block. It’s a great opportunity for QSRs to boost revenue but it also presents […]
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