Faster Food and Faster Athletes The 2024 Summer Olympic Games are generating global excitement as people eagerly anticipate this significant event. The world comes together to celebrate the achievements of athletes from various countries, showcasing extraordinary talent and dedication. Amidst the thrill of the games, Quick Serve Restaurants (QSRs) are playing a pivotal role in […]
Employee Well-being in the QSR Industry Increases Tenure
Within Quick Service Restaurants (QSRs), where every second counts and customer satisfaction is paramount, the role of frontline employees cannot be overstated. These dedicated front end employees are the face of the brand. They are the first onsite point of contact for hungry patrons, and the driving force behind exceptional customer service. At Kanekt 365, […]
Adding a Bilingual Call Center
Improving Customer Experience Kanekt 365’s bilingual call center provides a significant boost to customer experience. Customers feel understood and valued when they can speak their language when ordering a meal. This improves their overall positive impression of a restaurant. This personalized approach leaves a favorable perception and encourages customers to return, increasing loyalty to your […]
Summer Ordering Excellence
How Call Centers Help QSRs Achieve Excellence As temperatures soar during the summer, quick-service restaurants (QSRs) face a seasonal surge in business and a substantial increase in summer ordering. Outdoor dining areas are bustling, and drive-through lines can snake around the block. It’s a great opportunity for QSRs to boost revenue but it also presents […]
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