The holiday season is one of the busiest times for quick-service restaurants (QSRs). With long lines, increased orders, and more customer inquiries, it’s easy for things to get overwhelming. But what if there was a way to manage the holiday rush without burning out your team? This is where outsourcing staffing to a call center […]
Kanekt 365 is Thankful for So Much This Thanksgiving
As Thanksgiving approaches, it’s the perfect time to reflect on everything we at Kanekt 365 are thankful for. This time of year reminds us of the importance of gratitude, especially for the amazing people and opportunities that help us serve the Quick Service Restaurant (QSR) industry. Here’s a look at what makes us thankful this […]
Take the Fright Out of Halloween Order Taking
Happy October Halloween is one of the busiest nights of the year for Quick Service Restaurants (QSRs). As customers rush to order their favorite treats before heading out for trick-or-treating or Halloween parties, the pressure is on QSRs to deliver fast, accurate service. This is where Kanekt 365 steps in, making the spooky season much […]
Multichannel Order-Taking for QSRs
For quick-serve restaurants and their customers, convenience is incredibly important. Customers want to place orders quickly, receive responses instantly, and access support through their preferred communication channels. This demand for flexibility makes multichannel support a critical factor in a QSR’s success. Multichannel support allows QSRs to interact with customers across multiple platforms—via phone, email, social […]
Using A Multichannel Call Center for a QSR
Why should your QSR use a Multichannel Call Center? For every Quick Service Restaurant (QSR), efficiency and customer satisfaction are crucial. One powerful way to enhance both is by utilizing this technology for order taking. Here at Kanekt 365, we understand the unique needs of the QSR industry and how this approach can drive success. […]
Minimum Wage Increases and the QSR Industry.
Over the next few months, Kanekt 365 will share information with the QSR industry on how the increase in minimum wage will continue to impact restaurants. Sign up for our continued suggestions, ideas, and information as everyone navigates this situation together. Rising Minimum Wage and Its Impact on QSRs Minimum wage increases are designed to […]
Why Bilingual Call Centers Matter
Serving a Diverse Customer Base with Kanekt 365 In today’s increasingly diverse society, offering bilingual call centers is no longer a luxury but a necessity for businesses, especially in the Quick Service Restaurant (QSR) industry. At Kanekt 365, we understand the importance of catering to a wide range of customers. Our call center solutions meet […]
Olympic Games 2024: Transform Your QSR Sales and ROI
Faster Food and Faster Athletes The 2024 Summer Olympic Games are generating global excitement as people eagerly anticipate this significant event. The world comes together to celebrate the achievements of athletes from various countries, showcasing extraordinary talent and dedication. Amidst the thrill of the games, Quick Serve Restaurants (QSRs) are playing a pivotal role in […]
Adding a Bilingual Call Center
Improving Customer Experience Kanekt 365’s bilingual call center provides a significant boost to customer experience. Customers feel understood and valued when they can speak their language when ordering a meal. This improves their overall positive impression of a restaurant. This personalized approach leaves a favorable perception and encourages customers to return, increasing loyalty to your […]
POS Integration, Kanekt 365 Can Help QSRs
Customer service reigns supreme in the fast-moving realm of Quick Service Restaurants (QSRs). The surge in digital ordering and delivery services has made managing high call volumes while upholding customer satisfaction daunting. Kanekt 365 has spent the last eight years solving that problem. They offer a transformative solution that melds human expertise with cutting-edge AI […]
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