The quick-service restaurant (QSR) industry is evolving rapidly. Customer expectations are higher than ever. QSRs must focus on speed, accuracy, and convenience to meet these demands. Scaling operations can be challenging, but one solution stands out: outsourced call centers. This service provides positive ROI and the ability to scale business! The Need to Scale Business […]
2024: Looking Back on a Successful Year at Kanekt 365
As 2024 comes to a close, we at Kanekt 365 are reflecting on what has been a successful and exciting year. We’ve worked closely with our quick service restaurant (QSR) clients to help them navigate the fast-paced demands of the industry. From handling the holiday rush to supporting busy restaurants with call center services, it’s […]
Staffing: Outsourcing Calls in December Saves Time and Money
The holiday season is one of the busiest times for quick-service restaurants (QSRs). With long lines, increased orders, and more customer inquiries, it’s easy for things to get overwhelming. But what if there was a way to manage the holiday rush without burning out your team? This is where outsourcing staffing to a call center […]
Holiday Rush: How Call Centers Help QSRs
As the holiday season approaches, quick service restaurants (QSRs) are gearing up for one of the busiest times of the year. With families gathering, more festive events, and increased demand for quick, convenient meals, QSRs face significant pressure to keep up with orders and maintain exceptional customer service. One of the most effective ways for […]
Take the Fright Out of Halloween Order Taking
Happy October Halloween is one of the busiest nights of the year for Quick Service Restaurants (QSRs). As customers rush to order their favorite treats before heading out for trick-or-treating or Halloween parties, the pressure is on QSRs to deliver fast, accurate service. This is where Kanekt 365 steps in, making the spooky season much […]
Multichannel Order-Taking for QSRs
For quick-serve restaurants and their customers, convenience is incredibly important. Customers want to place orders quickly, receive responses instantly, and access support through their preferred communication channels. This demand for flexibility makes multichannel support a critical factor in a QSR’s success. Multichannel support allows QSRs to interact with customers across multiple platforms—via phone, email, social […]
Using A Multichannel Call Center for a QSR
Why should your QSR use a Multichannel Call Center? For every Quick Service Restaurant (QSR), efficiency and customer satisfaction are crucial. One powerful way to enhance both is by utilizing this technology for order taking. Here at Kanekt 365, we understand the unique needs of the QSR industry and how this approach can drive success. […]
The Me Economy and How Call Centers Can Help a QSR
The “Me Economy” is redefining customer expectations across industries. This term encapsulates the growing trend of personalized, immediate, and convenient services consumers demand. Adapting to the Me Economy is crucial for Quick Service Restaurants (QSRs). One of the most effective ways to do this is by leveraging the power of specialized call centers. Here’s how […]
Minimum Wage Increases and the QSR Industry.
Over the next few months, Kanekt 365 will share information with the QSR industry on how the increase in minimum wage will continue to impact restaurants. Sign up for our continued suggestions, ideas, and information as everyone navigates this situation together. Rising Minimum Wage and Its Impact on QSRs Minimum wage increases are designed to […]
Why Bilingual Call Centers Matter
Serving a Diverse Customer Base with Kanekt 365 In today’s increasingly diverse society, offering bilingual call centers is no longer a luxury but a necessity for businesses, especially in the Quick Service Restaurant (QSR) industry. At Kanekt 365, we understand the importance of catering to a wide range of customers. Our call center solutions meet […]
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