The holiday season is one of the busiest times for quick-service restaurants (QSRs). With long lines, increased orders, and more customer inquiries, it’s easy for things to get overwhelming. But what if there was a way to manage the holiday rush without burning out your team? This is where outsourcing staffing to a call center […]
Take the Fright Out of Halloween Order Taking
Happy October Halloween is one of the busiest nights of the year for Quick Service Restaurants (QSRs). As customers rush to order their favorite treats before heading out for trick-or-treating or Halloween parties, the pressure is on QSRs to deliver fast, accurate service. This is where Kanekt 365 steps in, making the spooky season much […]
Using A Multichannel Call Center for a QSR
Why should your QSR use a Multichannel Call Center? For every Quick Service Restaurant (QSR), efficiency and customer satisfaction are crucial. One powerful way to enhance both is by utilizing this technology for order taking. Here at Kanekt 365, we understand the unique needs of the QSR industry and how this approach can drive success. […]
Minimum Wage Increases and the QSR Industry.
Over the next few months, Kanekt 365 will share information with the QSR industry on how the increase in minimum wage will continue to impact restaurants. Sign up for our continued suggestions, ideas, and information as everyone navigates this situation together. Rising Minimum Wage and Its Impact on QSRs Minimum wage increases are designed to […]
March Madness in QSRs
Smart Solutions to Keep Up During March Madness March Madness is here, and Quick Service Restaurants (QSRs) are gearing up for the rush of orders and inquiries. Kanekt 365 understands the challenges of this busy period and offers intelligent call center strategies to keep QSRs running smoothly. They offer a hybrid approach, including the best […]
Call Center Options, How to Evaluate Your Choices
Kanekt 365 Unveils Their Call Center Advantages In Quick Service Restaurants (QSRs), having a call center that meets and exceeds expectations is the key to success. Kanekt 365 steps into the spotlight as the go-to solution, offering a depth of characteristics that define the QSR call center experience. Let’s examine the essential ingredients that make […]
Diversity and Inclusion in Call Centers
Announcing Kanekt 365’s Bilingual Call Center In Quick Service Restaurants (QSRs), call centers are the backbone of customer service. They are the first point of contact for customers seeking support, placing orders, or providing feedback. While the QSR industry continually evolves to meet changing consumer demands, fostering diversity and inclusion within call center teams has […]
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