Category: Technology

How a Call Center Drives QSR Efficiency and Enhances ROI

Quick Service Restaurants (QSRs) are no strangers to high-demand environments. Whether during peak meal times, holidays, or promotions, the pressure to deliver fast, accurate service is constant. For QSRs looking to scale and maximize profits, partnering with a call center like Kanekt 365 is a game-changing solution. Streamlining Operations with Call Center Support In fast-paced […]

Valentine’s Day: Creating a Seamless Experience

How Kanekt 365 Enhances Customer Satisfaction Valentine’s Day is one of the busiest days for quick service restaurants (QSRs). Couples, families, and friends celebrate with meals and treats. Delivering fast, accurate, and friendly service is crucial with high demand. That’s where Kanekt 365 steps in. Kanekt 365’s call center solutions ensure your customers enjoy a […]

The Super Bowl Impacts QSRs Profits

The Role of Call Centers in Enhancing Customer Service It’s almost time for the Super Bowl and a surge in QSR orders. The Super Bowl is more than just a Sunday football game. It sparks nationwide celebrations, watch parties, and a rise in demand for quick, delicious, and convenient food options. For Quick Service Restaurants […]

How to Scale Business: Outsourced Call Centers Ensure the Future

The quick-service restaurant (QSR) industry is evolving rapidly. Customer expectations are higher than ever. QSRs must focus on speed, accuracy, and convenience to meet these demands. Scaling operations can be challenging, but one solution stands out: outsourced call centers. This service provides positive ROI and the ability to scale business! The Need to Scale Business […]

2024: Looking Back on a Successful Year at Kanekt 365

As 2024 comes to a close, we at Kanekt 365 are reflecting on what has been a successful and exciting year. We’ve worked closely with our quick service restaurant (QSR) clients to help them navigate the fast-paced demands of the industry. From handling the holiday rush to supporting busy restaurants with call center services, it’s […]

Kanekt 365 is Thankful for So Much This Thanksgiving

As Thanksgiving approaches, it’s the perfect time to reflect on everything we at Kanekt 365 are thankful for. This time of year reminds us of the importance of gratitude, especially for the amazing people and opportunities that help us serve the Quick Service Restaurant (QSR) industry. Here’s a look at what makes us thankful this […]

Using A Multichannel Call Center for a QSR

Why should your QSR use a Multichannel Call Center? For every Quick Service Restaurant (QSR), efficiency and customer satisfaction are crucial. One powerful way to enhance both is by utilizing this technology for order taking. Here at Kanekt 365, we understand the unique needs of the QSR industry and how this approach can drive success. […]

The Me Economy and How Call Centers Can Help a QSR

The “Me Economy” is redefining customer expectations across industries. This term encapsulates the growing trend of personalized, immediate, and convenient services consumers demand. Adapting to the Me Economy is crucial for Quick Service Restaurants (QSRs). One of the most effective ways to do this is by leveraging the power of specialized call centers. Here’s how […]

POS Integration, Kanekt 365 Can Help QSRs

Customer service reigns supreme in the fast-moving realm of Quick Service Restaurants (QSRs). The surge in digital ordering and delivery services has made managing high call volumes while upholding customer satisfaction daunting. Kanekt 365 has spent the last eight years solving that problem. They offer a transformative solution that melds human expertise with cutting-edge AI […]

Call Center Options, How to Evaluate Your Choices

Kanekt 365 Unveils Their Call Center Advantages In Quick Service Restaurants (QSRs), having a call center that meets and exceeds expectations is the key to success. Kanekt 365 steps into the spotlight as the go-to solution, offering a depth of characteristics that define the QSR call center experience. Let’s examine the essential ingredients that make […]