Within Quick Service Restaurants (QSRs), where every second counts and customer satisfaction is paramount, the role of frontline employees cannot be overstated. These dedicated front end employees are the face of the brand. They are the first onsite point of contact for hungry patrons, and the driving force behind exceptional customer service. At Kanekt 365, […]
Adding a Bilingual Call Center
Improving Customer Experience Kanekt 365’s bilingual call center provides a significant boost to customer experience. Customers feel understood and valued when they can speak their language when ordering a meal. This improves their overall positive impression of a restaurant. This personalized approach leaves a favorable perception and encourages customers to return, increasing loyalty to your […]
Summer Ordering Excellence
How Call Centers Help QSRs Achieve Excellence As temperatures soar during the summer, quick-service restaurants (QSRs) face a seasonal surge in business and a substantial increase in summer ordering. Outdoor dining areas are bustling, and drive-through lines can snake around the block. It’s a great opportunity for QSRs to boost revenue but it also presents […]
Employee Retention Increases with Kanekt 365
Reducing Stress and Burnout Leads to Employee Retention Employee retention is a significant challenge for Quick-Service Restaurants (QSRs). High turnover rates can disrupt operations, decrease productivity, and impact customer satisfaction. However, there’s a solution: implementing call centers. Kanekt 365 offers call center solutions that can transform how QSRs operate, ultimately reducing turnover and fostering a […]
Upsell Every Day: How Call Center Agents Master the Art
Call centers are crucial in helping QSRs stay profitable with an increased average ticket price. They maintain customer satisfaction and drive revenue growth. Call center agents employ an effective strategy to achieve these goals: upselling. In this blog post, we’ll delve into how call center agents strategically upsell, ultimately increasing the average ticket value and […]
POS Integration, Kanekt 365 Can Help QSRs
Customer service reigns supreme in the fast-moving realm of Quick Service Restaurants (QSRs). The surge in digital ordering and delivery services has made managing high call volumes while upholding customer satisfaction daunting. Kanekt 365 has spent the last eight years solving that problem. They offer a transformative solution that melds human expertise with cutting-edge AI […]
April Showers of Call Center Productivity
Kanekt 365 Tips for Spring Efficiency As April showers rain down outside, it’s time to ensure that productivity pours in at your restaurant. With Kanekt 365 as your trusted QSR call center, let’s spend the rainy days planning to enhance efficiency and drive success. How Do We Increase Productivity? Weathering the Storm of Call Center […]
Kanekt 365 Revolutionizes QSR Industry with Exclusive Human and AI Call Center Services
LACONIA, NEW HAMPSHIRE, US, March 26, 2024 /EINPresswire.com/ — Kanekt 365, a leader in order-taking for the quick-serve industry (QSR), announces its new integration with ItsaCheckmate. Kanekt 365 has been providing call center services specifically for QSR establishments since 2017. This recent integration with ItsaCheckmate opens up their services to many more restaurants. Together, the […]
Creative Advertising for National Pizza Day
National Pizza Day and The Power of Marketing Greetings, Kanekt 365 Clients! National Pizza Day is February 9th. It’s just around the corner, and guess what?What better way to celebrate than by combining the deliciousness of pizza with the effectiveness of creative advertising? In this blog post, we’ll explore some innovative and mouthwatering advertising methods […]
Call, Click, Savor: The Ultimate Guide to Effortless Pizza Ordering
It’s 2024, and we welcome you to the epicenter of hassle-free pizza ordering for the QSR industry! We invite you to learn about our Call, Click, Savor process. At Kanekt 365, we understand that complex ordering processes shouldn’t hinder your clients’ craving for the perfect slice. That’s why we’ve crafted the ultimate guide to make […]
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