Serving a Diverse Customer Base with Kanekt 365 In today’s increasingly diverse society, offering bilingual call centers is no longer a luxury but a necessity for businesses, especially in the Quick Service Restaurant (QSR) industry. At Kanekt 365, we understand the importance of catering to a wide range of customers. Our call center solutions meet […]
Employee Well-being in the QSR Industry Increases Tenure
Within Quick Service Restaurants (QSRs), where every second counts and customer satisfaction is paramount, the role of frontline employees cannot be overstated. These dedicated front end employees are the face of the brand. They are the first onsite point of contact for hungry patrons, and the driving force behind exceptional customer service. At Kanekt 365, […]
Adding a Bilingual Call Center
Improving Customer Experience Kanekt 365’s bilingual call center provides a significant boost to customer experience. Customers feel understood and valued when they can speak their language when ordering a meal. This improves their overall positive impression of a restaurant. This personalized approach leaves a favorable perception and encourages customers to return, increasing loyalty to your […]
Summer Ordering Excellence
How Call Centers Help QSRs Achieve Excellence As temperatures soar during the summer, quick-service restaurants (QSRs) face a seasonal surge in business and a substantial increase in summer ordering. Outdoor dining areas are bustling, and drive-through lines can snake around the block. It’s a great opportunity for QSRs to boost revenue but it also presents […]
Employee Retention Increases with Kanekt 365
Reducing Stress and Burnout Leads to Employee Retention Employee retention is a significant challenge for Quick-Service Restaurants (QSRs). High turnover rates can disrupt operations, decrease productivity, and impact customer satisfaction. However, there’s a solution: implementing call centers. Kanekt 365 offers call center solutions that can transform how QSRs operate, ultimately reducing turnover and fostering a […]
Upsell Every Day: How Call Center Agents Master the Art
Call centers are crucial in helping QSRs stay profitable with an increased average ticket price. They maintain customer satisfaction and drive revenue growth. Call center agents employ an effective strategy to achieve these goals: upselling. In this blog post, we’ll delve into how call center agents strategically upsell, ultimately increasing the average ticket value and […]
Kanekt 365 Revolutionizes QSR Industry with Exclusive Human and AI Call Center Services
LACONIA, NEW HAMPSHIRE, US, March 26, 2024 /EINPresswire.com/ — Kanekt 365, a leader in order-taking for the quick-serve industry (QSR), announces its new integration with ItsaCheckmate. Kanekt 365 has been providing call center services specifically for QSR establishments since 2017. This recent integration with ItsaCheckmate opens up their services to many more restaurants. Together, the […]
March Madness in QSRs
Smart Solutions to Keep Up During March Madness March Madness is here, and Quick Service Restaurants (QSRs) are gearing up for the rush of orders and inquiries. Kanekt 365 understands the challenges of this busy period and offers intelligent call center strategies to keep QSRs running smoothly. They offer a hybrid approach, including the best […]
Call Center Options, How to Evaluate Your Choices
Kanekt 365 Unveils Their Call Center Advantages In Quick Service Restaurants (QSRs), having a call center that meets and exceeds expectations is the key to success. Kanekt 365 steps into the spotlight as the go-to solution, offering a depth of characteristics that define the QSR call center experience. Let’s examine the essential ingredients that make […]
Leap Year 2024
What Are You Doing With Your Extra Day This Year? Hello, foodies and fellow leap year enthusiasts! We have a fun-filled blog to help us celebrate the extra 24 hours of 2024. Welcome to the Leap Year Fun blog, your go-to source for everything related to quick-service restaurants (QSR)! What’s people’s number one commodity in […]
Please wait...