Tag: CustomerService

How to Scale Business: Outsourced Call Centers Ensure the Future

The quick-service restaurant (QSR) industry is evolving rapidly. Customer expectations are higher than ever. QSRs must focus on speed, accuracy, and convenience to meet these demands. Scaling operations can be challenging, but one solution stands out: outsourced call centers. This service provides positive ROI and the ability to scale business! The Need to Scale Business […]

2024: Looking Back on a Successful Year at Kanekt 365

As 2024 comes to a close, we at Kanekt 365 are reflecting on what has been a successful and exciting year. We’ve worked closely with our quick service restaurant (QSR) clients to help them navigate the fast-paced demands of the industry. From handling the holiday rush to supporting busy restaurants with call center services, it’s […]

Staffing: Outsourcing Calls in December Saves Time and Money

The holiday season is one of the busiest times for quick-service restaurants (QSRs). With long lines, increased orders, and more customer inquiries, it’s easy for things to get overwhelming. But what if there was a way to manage the holiday rush without burning out your team? This is where outsourcing staffing to a call center […]

Kanekt 365 is Thankful for So Much This Thanksgiving

As Thanksgiving approaches, it’s the perfect time to reflect on everything we at Kanekt 365 are thankful for. This time of year reminds us of the importance of gratitude, especially for the amazing people and opportunities that help us serve the Quick Service Restaurant (QSR) industry. Here’s a look at what makes us thankful this […]

Take the Fright Out of Halloween Order Taking

Happy October Halloween is one of the busiest nights of the year for Quick Service Restaurants (QSRs). As customers rush to order their favorite treats before heading out for trick-or-treating or Halloween parties, the pressure is on QSRs to deliver fast, accurate service. This is where Kanekt 365 steps in, making the spooky season much […]

Innovative Packaging Solutions in QSRs

Reducing Waste and Improving Customer Experience As a call center servicing Quick Service Restaurants (QSRs), Kanekt 365 has observed a notable shift towards innovative packaging using eco-conscious practices within the industry. Gone are the days of traditional plastic packaging; instead, QSRs are increasingly embracing eco-friendly alternatives. Compostable, biodegradable, and recyclable materials are quickly becoming the […]

Minimum Wage Increases and the QSR Industry.

Over the next few months, Kanekt 365 will share information with the QSR industry on how the increase in minimum wage will continue to impact restaurants. Sign up for our continued suggestions, ideas, and information as everyone navigates this situation together. Rising Minimum Wage and Its Impact on QSRs Minimum wage increases are designed to […]

Olympic Games 2024: Transform Your QSR Sales and ROI

Faster Food and Faster Athletes The 2024 Summer Olympic Games are generating global excitement as people eagerly anticipate this significant event. The world comes together to celebrate the achievements of athletes from various countries, showcasing extraordinary talent and dedication. Amidst the thrill of the games, Quick Serve Restaurants (QSRs) are playing a pivotal role in […]

Summer Ordering Excellence

How Call Centers Help QSRs Achieve Excellence As temperatures soar during the summer, quick-service restaurants (QSRs) face a seasonal surge in business and a substantial increase in summer ordering. Outdoor dining areas are bustling, and drive-through lines can snake around the block. It’s a great opportunity for QSRs to boost revenue but it also presents […]

Employee Retention Increases with Kanekt 365

Reducing Stress and Burnout Leads to Employee Retention Employee retention is a significant challenge for Quick-Service Restaurants (QSRs). High turnover rates can disrupt operations, decrease productivity, and impact customer satisfaction. However, there’s a solution: implementing call centers. Kanekt 365 offers call center solutions that can transform how QSRs operate, ultimately reducing turnover and fostering a […]