The Role of Call Centers in Enhancing Customer Service It’s almost time for the Super Bowl and a surge in QSR orders. The Super Bowl is more than just a Sunday football game. It sparks nationwide celebrations, watch parties, and a rise in demand for quick, delicious, and convenient food options. For Quick Service Restaurants […]
Staffing: Outsourcing Calls in December Saves Time and Money
The holiday season is one of the busiest times for quick-service restaurants (QSRs). With long lines, increased orders, and more customer inquiries, it’s easy for things to get overwhelming. But what if there was a way to manage the holiday rush without burning out your team? This is where outsourcing staffing to a call center […]
Using A Multichannel Call Center for a QSR
Why should your QSR use a Multichannel Call Center? For every Quick Service Restaurant (QSR), efficiency and customer satisfaction are crucial. One powerful way to enhance both is by utilizing this technology for order taking. Here at Kanekt 365, we understand the unique needs of the QSR industry and how this approach can drive success. […]
The Me Economy and How Call Centers Can Help a QSR
The “Me Economy” is redefining customer expectations across industries. This term encapsulates the growing trend of personalized, immediate, and convenient services consumers demand. Adapting to the Me Economy is crucial for Quick Service Restaurants (QSRs). One of the most effective ways to do this is by leveraging the power of specialized call centers. Here’s how […]
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