Tag: Personalization

Using A Multichannel Call Center for a QSR

Why should your QSR use a Multichannel Call Center? For every Quick Service Restaurant (QSR), efficiency and customer satisfaction are crucial. One powerful way to enhance both is by utilizing this technology for order taking. Here at Kanekt 365, we understand the unique needs of the QSR industry and how this approach can drive success. […]

The Me Economy and How Call Centers Can Help a QSR

The “Me Economy” is redefining customer expectations across industries. This term encapsulates the growing trend of personalized, immediate, and convenient services consumers demand. Adapting to the Me Economy is crucial for Quick Service Restaurants (QSRs). One of the most effective ways to do this is by leveraging the power of specialized call centers. Here’s how […]

Olympic Games 2024: Transform Your QSR Sales and ROI

Faster Food and Faster Athletes The 2024 Summer Olympic Games are generating global excitement as people eagerly anticipate this significant event. The world comes together to celebrate the achievements of athletes from various countries, showcasing extraordinary talent and dedication. Amidst the thrill of the games, Quick Serve Restaurants (QSRs) are playing a pivotal role in […]

Upsell Every Day: How Call Center Agents Master the Art

Call centers are crucial in helping QSRs stay profitable with an increased average ticket price. They maintain customer satisfaction and drive revenue growth. Call center agents employ an effective strategy to achieve these goals: upselling. In this blog post, we’ll delve into how call center agents strategically upsell, ultimately increasing the average ticket value and […]