Every call counts in the fast-paced world of Quick Service Restaurants (QSRs). Whether it’s a customer placing a large catering order, a family craving their favorite meal, or a loyal customer calling with a question, missed calls translate directly into lost revenue and frustrated patrons. For QSRs striving to maintain profitability and customer satisfaction, relying […]
Why Outsourcing Call Handling in QSRs Is a Game-Changer
Providing exceptional customer experience while maintaining efficiency is crucial in the QSR industry. One of the most effective ways to achieve this balance is by outsourcing call handling to a professional call center like Kanekt 365. Let’s explore why outsourcing call handling can be a game-changer for QSR’s success. Enhanced Customer Experience With Outsourcing Call […]
How a Call Center Drives QSR Efficiency and Enhances ROI
Quick Service Restaurants (QSRs) are no strangers to high-demand environments. Whether during peak meal times, holidays, or promotions, the pressure to deliver fast, accurate service is constant. For QSRs looking to scale and maximize profits, partnering with a call center like Kanekt 365 is a game-changing solution. Streamlining Operations with Call Center Support In fast-paced […]
Valentine’s Day: Creating a Seamless Experience
How Kanekt 365 Enhances Customer Satisfaction Valentine’s Day is one of the busiest days for quick service restaurants (QSRs). Couples, families, and friends celebrate with meals and treats. Delivering fast, accurate, and friendly service is crucial with high demand. That’s where Kanekt 365 steps in. Kanekt 365’s call center solutions ensure your customers enjoy a […]
The Super Bowl Impacts QSRs Profits
The Role of Call Centers in Enhancing Customer Service It’s almost time for the Super Bowl and a surge in QSR orders. The Super Bowl is more than just a Sunday football game. It sparks nationwide celebrations, watch parties, and a rise in demand for quick, delicious, and convenient food options. For Quick Service Restaurants […]
How to Scale Business: Outsourced Call Centers Ensure the Future
The quick-service restaurant (QSR) industry is evolving rapidly. Customer expectations are higher than ever. QSRs must focus on speed, accuracy, and convenience to meet these demands. Scaling operations can be challenging, but one solution stands out: outsourced call centers. This service provides positive ROI and the ability to scale business! The Need to Scale Business […]
2024: Looking Back on a Successful Year at Kanekt 365
As 2024 comes to a close, we at Kanekt 365 are reflecting on what has been a successful and exciting year. We’ve worked closely with our quick service restaurant (QSR) clients to help them navigate the fast-paced demands of the industry. From handling the holiday rush to supporting busy restaurants with call center services, it’s […]
Staffing: Outsourcing Calls in December Saves Time and Money
The holiday season is one of the busiest times for quick-service restaurants (QSRs). With long lines, increased orders, and more customer inquiries, it’s easy for things to get overwhelming. But what if there was a way to manage the holiday rush without burning out your team? This is where outsourcing staffing to a call center […]
Using A Multichannel Call Center for a QSR
Why should your QSR use a Multichannel Call Center? For every Quick Service Restaurant (QSR), efficiency and customer satisfaction are crucial. One powerful way to enhance both is by utilizing this technology for order taking. Here at Kanekt 365, we understand the unique needs of the QSR industry and how this approach can drive success. […]
Minimum Wage Increases and the QSR Industry.
Over the next few months, Kanekt 365 will share information with the QSR industry on how the increase in minimum wage will continue to impact restaurants. Sign up for our continued suggestions, ideas, and information as everyone navigates this situation together. Rising Minimum Wage and Its Impact on QSRs Minimum wage increases are designed to […]
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