Call centers are crucial in helping QSRs stay profitable with an increased average ticket price. They maintain customer satisfaction and drive revenue growth. Call center agents employ an effective strategy to achieve these goals: upselling. In this blog post, we’ll delve into how call center agents strategically upsell, ultimately increasing the average ticket value and […]
Upselling and The Psychology of Pizza Cravings
Upselling and Psychology Imagine this scenario: It’s Friday night, and your customer picks up the phone to order a mouthwatering pizza. As they’re about to finalize the order, a friendly voice on the other end of the line suggests adding a side of cheesy garlic bread or a tempting dessert. Before you know it, they’re […]
Call Center Agents: Behind the Scenes at Kanekt 365
Call Center Agents: A busy but productive day When your customers dial the number to place their favorite pizza order, have you ever wondered what happens behind the scenes? The voice on the other end of the line belongs to a dedicated, skilled, and superbly trained Kanekt 365 call center agent. These unsung heroes ensure […]
Kanekt 365 to Exhibit at the International Pizza Expo in Las Vegas in March 2023
LACONIA, NH, UNITED STATES, December 1, 2022 /EINPresswire.com/ — Kanekt 365 will exhibit at the upcoming International Pizza Expo in Las Vegas on March 28-30. The company will showcase its latest product innovations, including a new call center POS interface that features conversational AI. Although Kanekt 365 offers Human call agents, their AI interface integrates directly with any point […]