The holiday season is one of the busiest times for quick-service restaurants (QSRs). With long lines, increased orders, and more customer inquiries, it’s easy for things to get overwhelming. But what if there was a way to manage the holiday rush without burning out your team? This is where outsourcing staffing to a call center […]
Holiday Rush: How Call Centers Help QSRs
As the holiday season approaches, quick service restaurants (QSRs) are gearing up for one of the busiest times of the year. With families gathering, more festive events, and increased demand for quick, convenient meals, QSRs face significant pressure to keep up with orders and maintain exceptional customer service. One of the most effective ways for […]
Innovative Packaging Solutions in QSRs
Reducing Waste and Improving Customer Experience As a call center servicing Quick Service Restaurants (QSRs), Kanekt 365 has observed a notable shift towards innovative packaging using eco-conscious practices within the industry. Gone are the days of traditional plastic packaging; instead, QSRs are increasingly embracing eco-friendly alternatives. Compostable, biodegradable, and recyclable materials are quickly becoming the […]
The Me Economy and How Call Centers Can Help a QSR
The “Me Economy” is redefining customer expectations across industries. This term encapsulates the growing trend of personalized, immediate, and convenient services consumers demand. Adapting to the Me Economy is crucial for Quick Service Restaurants (QSRs). One of the most effective ways to do this is by leveraging the power of specialized call centers. Here’s how […]
Employee Well-being in the QSR Industry Increases Tenure
Within Quick Service Restaurants (QSRs), where every second counts and customer satisfaction is paramount, the role of frontline employees cannot be overstated. These dedicated front end employees are the face of the brand. They are the first onsite point of contact for hungry patrons, and the driving force behind exceptional customer service. At Kanekt 365, […]
Summer Ordering Excellence
How Call Centers Help QSRs Achieve Excellence As temperatures soar during the summer, quick-service restaurants (QSRs) face a seasonal surge in business and a substantial increase in summer ordering. Outdoor dining areas are bustling, and drive-through lines can snake around the block. It’s a great opportunity for QSRs to boost revenue but it also presents […]
Employee Retention Increases with Kanekt 365
Reducing Stress and Burnout Leads to Employee Retention Employee retention is a significant challenge for Quick-Service Restaurants (QSRs). High turnover rates can disrupt operations, decrease productivity, and impact customer satisfaction. However, there’s a solution: implementing call centers. Kanekt 365 offers call center solutions that can transform how QSRs operate, ultimately reducing turnover and fostering a […]
Upsell Every Day: How Call Center Agents Master the Art
Call centers are crucial in helping QSRs stay profitable with an increased average ticket price. They maintain customer satisfaction and drive revenue growth. Call center agents employ an effective strategy to achieve these goals: upselling. In this blog post, we’ll delve into how call center agents strategically upsell, ultimately increasing the average ticket value and […]
March Madness in QSRs
Smart Solutions to Keep Up During March Madness March Madness is here, and Quick Service Restaurants (QSRs) are gearing up for the rush of orders and inquiries. Kanekt 365 understands the challenges of this busy period and offers intelligent call center strategies to keep QSRs running smoothly. They offer a hybrid approach, including the best […]
Call Center Options, How to Evaluate Your Choices
Kanekt 365 Unveils Their Call Center Advantages In Quick Service Restaurants (QSRs), having a call center that meets and exceeds expectations is the key to success. Kanekt 365 steps into the spotlight as the go-to solution, offering a depth of characteristics that define the QSR call center experience. Let’s examine the essential ingredients that make […]
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