As 2023 draws to a close, the Kanekt 365 family takes a moment to reflect on the incredible journey we’ve shared throughout this year. It has been a year filled with challenges, triumphs, and a lot of pizza (and customer service)! As we bid farewell to 2023, we want to express our deepest gratitude to […]
Data Security and Compliance with Kanekt 365
Data security is currently one of the most important concerns in the retail market. It’s no different in the QSR industry. The IT call centers of QSRs play a crucial role in enhancing the customer experience. However, it is equally critical to focus on data security and compliance with data protection regulations. Below, learn how […]
Handling Peak Hours: How to Improve Order Management
Kanekt 365 demonstrates how they handle peak order times, so no callers have to wait and no calls are missed!
Call Center Stories: 365 Days of Pizza Love
Pizza and call centers might seem like an unlikely pair, but at Kanekt 365, we’ve found a unique way to combine our love for both! Over the past years, we’ve embarked on a delightful journey that satisfied people’s pizza cravings. Join us as we share some of our most interesting call center tales from the […]
What QSR Customers Want is Changing More Rapidly Than Ever
Join Kanekt 365 as we adapt as quickly as customer requests do. For many in society, Covid is “over,” and in many ways, it is. However, what COVID-19 taught us is vital to business growth. The QSR industry learned that there are always new ways to do things. We can, and should, continue to adapt […]
Call Center Agents: Behind the Scenes at Kanekt 365
Call Center Agents: A busy but productive day When your customers dial the number to place their favorite pizza order, have you ever wondered what happens behind the scenes? The voice on the other end of the line belongs to a dedicated, skilled, and superbly trained Kanekt 365 call center agent. These unsung heroes ensure […]
QSRs Benefit From Kanekt 365’s Call Center Services
How Kanekt 365 Helps QSRs Boost Customer Satisfaction and Loyalty Quick-serve restaurants need to offer speed and convenience to retain customers. QSR customers demand quick and convenient service from their preferred quick-service restaurants in today’s fast-paced environment. With the advancement of digital technologies, in addition to a great meal, customers first need a quick and […]
Are Astronomical Food Costs Worrying Your Restaurant?
How is the QSR industry keeping up with the increasingly astronomical food costs? We all see the jokes about the cost of eggs. While the memes are funny and the jokes are well intended, the reality is that everyone, from farmers to customers, is struggling with the rising costs of food. So what does a […]
The Incredible Increase in Food Costs For the Pizza Industry for 2023
The Incredible Increase In Food Costs For the Pizza Industry in 2023 According to the USDA, all food prices are predicted to increase between 3.5 and 4.5 percent in 2023. For our clients who own restaurants, that is a significant increase. So what do you do to offset those costs? Don’t despair; it’s not difficult; […]
Five Ways Your Pizza Restaurant Can Be Ready for Super Bowl
Is your Pizza Restaurant Ready for Super Bowl? Five important things to know. For pizza shops, Super Bowl Sunday is an important day of business. With customers gathering to watch the big game, many people order pizza as a ready-to-eat snack. Therefore, it is helpful to understand certain facts about Super Bowl Sunday to best […]
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