Customer service reigns supreme in the fast-moving realm of Quick Service Restaurants (QSRs). The surge in digital ordering and delivery services has made managing high call volumes while upholding customer satisfaction daunting. Kanekt 365 has spent the last eight years solving that problem. They offer a transformative solution that melds human expertise with cutting-edge AI technology to reshape QSR customer service. With their fusion of human and AI-driven support, adept call management and exceptional customer service are ensured, addressing the challenges faced by QSR establishments. Furthermore, their seamless integration with leading POS systems empowers businesses to streamline operations, boost productivity, and heighten customer satisfaction—all with a few clicks.
Kanekt 365 knows the distinct demands of QSR establishments and has developed an enterprise-level hybrid human and AI call center services tailored to this sector. Their groundbreaking approach seamlessly integrates with most point-of-sale (POS) systems, delivering unmatched efficiency and assistance to businesses.
Integrating with Multiple POS Systems
Integrating multiple POS systems has traditionally been laborious, often consuming weeks. However, Kanekt 365’s recent collaboration with ItsaCheckmate has flipped the script. With integration already synced with over 65 POS providers, including Par, Revel, Clover, HungerRush, and Toast, Kanekt 365 has swiftly extended their services to more QSR establishments than ever before.
Kanekt 365’s integration with ItsaCheckmate allows QSR restaurants to onboard much faster than the typical 8-week integration and includes 65 additional POS systems!
So, What Distinguishes Kanekt 365’s Call Center Services?
Their fusion of human and AI-driven support ensures adept call management and exceptional customer service. Whether handling orders, addressing inquiries, or resolving issues, their team stands ready to offer the support QSR establishments require to flourish in today’s competitive industry. But the benefits extend beyond that. Their seamless integration with leading POS systems empowers businesses to streamline operations, boost productivity, and heighten customer satisfaction—all with a few clicks.
POS Integration With ItsaCheckmate Allows QSR Establishments Many Benefits
Kanekt 365’s hybrid human and AI call center services provide a range of benefits. This includes efficient call routing and support that reduces customers’ wait time. Orders are then immediately sent to the restaurant’s POS system for fulfillment. These steps ensure that customer inquiries and orders are handled swiftly and effectively. The benefits result in enhanced customer satisfaction and loyalty. Customers experience seamless interactions and prompt resolutions to their concerns. Additionally, the integration with leading POS systems streamlines operations, allowing businesses to increase productivity and optimize workflows. With seamless integration, businesses can enjoy the convenience of unified systems, minimizing errors and enhancing overall efficiency.
And now, Kanekt 365 has 65 new POS integrations ready to serve the industry.
