stoHow Kanekt 365 Helps QSRs Boost Customer Satisfaction and Loyalty
Quick-serve restaurants need to offer speed and convenience to retain customers. QSR customers demand quick and convenient service from their preferred quick-service restaurants in today’s fast-paced environment. With the advancement of digital technologies, in addition to a great meal, customers first need a quick and easy solution to order their food. As a result, QSRs living up to these standards will likely experience more customer loyalty and satisfaction. Kanekt 365 can help boost the customer experience with our superb call center service.
Kanekt 365 is a solution that has been beneficial in assisting QSRs in providing the experience that customers desire.
As one of the premier call centers in the pizza industry, Kanekt 365 has assisted over 1200 QSRs in streamlining their operations. With our intensive and brand-focused training, our agents help QSRs by providing consumers with an individualized experience that focuses on the menu and reputation of our clients.
Ordering on the go is one of Kanekt 365’s primary benefits. Customers can order using Kanekt 365 via their cell phones, other mobile devices, and voice-activated options. That means they can skip the line and obtain food more quickly. Customers who are constantly on the go and don’t have time to wait in lines or for food to be prepared benefit from this alternative.
The brand-focused program offered by Kanekt 365 is another element that makes us unique. Each agent only works for one restaurant, so they are brand experts. For example, QSRs may design personalized menu items based on current specials. Or restaurants can even encourage cross-selling of items they have in abundance and need to sell quickly. As a result, Kanekt 365 can help restaurants reduce waste and increase profits.
Additionally, Kanekt 365 provides comprehensive analytics tools that help QSRs understand the preferences and behavior of their customers. As a result, QSRs can pinpoint areas for development and modify their offers to better match consumer needs by evaluating data like order history and customer feedback.
The seamless and customized experience that Kanekt 365 offers clients is arguably its most significant feature. Customers will return to QSRs if they get a personalized experience thanks to features like order history, favorite foods, and customizable menus.
What brings restaurants to Kanekt 365?
These features are what bring restaurants to Kanekt 365. The increased sales numbers, increased average ticket totals, and savings in staffing costs keep them partnering with us. So, QSRs wishing to increase client loyalty and repeat business should consider using Kanekt 365. If you want to increase customer satisfaction and streamline your operations, look no further.
Schedule a demo, and we’ll show you how easy it is and detail your financial benefits. We look forward to hearing from you.