An online ordering platform for restaurants helps the customer order food from a restaurant in the neighborhood via an app or web page. Just like customer orders consumer goods on the World Wide Web, they can create an account on the ordering platform to make it easy for them to make frequent and convenient orders in the future. The customer will look for a typical dish or restaurant, by making use of filters like cuisine type, and select from available food items, and select pick-up or delivery. Payment can be done by cash or credit card, and the restaurant has to return a particular percentage to the ordering platform.
Online ordering app and website
The customer ordering app or website will typically have key requirements to function properly and they are as follows:
➡  Accessible across various devices [PCs, tablets, smart phones]
➡ Easy to search the menu of the restaurant and take a look at the available items
➡ Make up their order types like pick up or delivery
➡ Select when they wish to receive the food order
➡ Stay updated on their order status
➡ View their previous orders and re-order their favorites quickly
➡ Make payments online via bank transfer, credit card, online wallets, etc.
Admin management interface
The interface plays an essential role as far as an online ordering platform for restaurants is concerned. It is accountable for informing the restaurant of the order that was placed by the customer and help them handle the order fulfilment procedure. The major needs for the interface including the following:
➡ Accessible across various devices for simple and plain use [on the move and in-store usage]
➡ Real-time order running interface that helps restaurants to find out the orders that need to be prepared
➡ The capability to possess staff accounts to limit access for employee use
➡ Easy to comprehend settings and options for configuration to fine-tune the system
➡ A wide range of notification modes to help the restaurant stay up to date on the latest orders
Conclusion
Online ordering platform for restaurants enables restaurant businesses to receive and manage food orders placed by their customers over the World Wide Web. Any restaurant owner who wishes to level up their food business should make the most of these platforms!