60%
wait on hold for more than
a minute
187
16%
Of orders at quick serve restaurants (QSRs) have issues that customers notice and report
THROUGH OUR INTEGRATION WITH ITSACHECKMATE
Kanekt365 OrderAI integrates with POS systems
Restaurant Call Center Services
WHY KANEKT 365’S CALL CENTER?
Our expertly trained QSR call center agents answer your order-taking calls so your on-site restaurant staff only have to prepare meals and provide expert customer service.
Kanekt 365’s order-taking services offer restaurant automation with brand focused call-center agents that improve customer loyalty. Each call center agent knows specific details of your QSR menu so they can share daily specials, and encourage the purchase of upsell items on every call.
CURRENT PIZZA LOCATIONS
CALLS PER MONTH
ORDERS PER WEEK
PORFESSIONAL CALL AGENTS
CALL CENTERS FOR REDUNDANCY
CURRENT PIZZA LOCATIONS
CALLS PER MONTH
ORDERS PER WEEK
PORFESSIONAL CALL AGENTS
CALL CENTERS FOR REDUNDANCY
CALL CENTERS FOR REDUNDANCY
BENEFITS OF A Restaurant CALL CENTER
IMPROVE CUSTOMER SATISFACTION:
Kanekt 365 Call Center Services allow you to focus on growing your business while we provide restaurant automation and order taking for all your incoming calls. Sign up with Kanekt 365 and see a significant increase in your QSR daily sales.
Here’s How Kanekt 365 Can HelpCall center agents are trained to upsell on every order
QSRs average ticket increases
Call center agents are incentivized to increase sales
Call center services reduce the number of staff needed onsite
Accurate orders decreases manual labor
Restaurant automation reduces repetitive tasks
Call center agents and AI handle calls faster
Call center agents are incentivized to increase daily sales
Calls are taken quickly with almost no wait time
Predictive order taking helps customers choose their meals
Accurate orders increases customer loyalty
Employees do not need to multitask, they focus on meal prep
There is a reduced noise level with no phones ringing
QSR employees are less stressed
Less stressed employees have a longer tenure
Employees can be trained more quickly and easily
How does the restaurant call center work?
THE KANEKT 365 PROCESS
Customer Service
Transfer
Process
Delivery
Kanekt 365
OUR ROI CALCULATOR
TESTIMONIALS
WHAT OUR PIZZA INDUSTRY CLIENTS SAY
2022-05-05
Thank you for a fabulous meal – your reputation for great food and service was well demonstrated.
Joanne Natalie Hospedales
2022-05-04
The system works really well. It is very easy for the customer to use. I am getting good feedback. Thank you!!
Minh Phúc Phan Trần
2022-05-04
Hi Jeff Thank you very much for the way you handled the event, absolutely brilliant!
Alexa Fortin
2022-05-04
Thanks again, this has been an awesome, simple, clear-cut experience and y’all are wonderful!
Neha Sharma
2022-04-30
It is a good system. Now I can take more orders at the same time.
The service is so helpful. We are happy with it. Because of the COVID19 restrictions, our restaurant was closed, and your service helped us to reopen with a Skelton crew staff.
Sulaiman Raza
2022-04-28
We are very happy to have selected Kanekt 365.
Vikrant Kumar
2022-04-28
Great system. Customers love how easy it is to order. Using your system, I’ve made 80% more sales
Syed Shahnawaz
2022-04-25
Hi Jeff Thank you very much for the way you handled the event, absolutely brilliant!
Khuster Hatim
2022-04-23
During each of these projects you have provided me with excellent advice and consulting services regarding site selection, store design, food service equipment selection, permit expediting, and construction management.