Author: Paula Fortini

Call Center Agents: Behind the Scenes at Kanekt 365

Call Center Agents: A busy but productive day When your customers dial the number to place their favorite pizza order, have you ever wondered what happens behind the scenes? The voice on the other end of the line belongs to a dedicated, skilled, and superbly trained Kanekt 365 call center agent. These unsung heroes ensure […]

Using Empathy and Emotions in Call Centers

Even In the fast-paced world of Quick Service Restaurants, the ability to connect with customers on an emotional level is a valuable asset. This is where using a call center like Kanekt 365 excels. Call center agents aren’t making, packaging, or delivering meals. Instead, they have one job: engaging with customers and placing orders into […]

Efficiency in Call Ordering for QSRs and Why It’s Important

Why is Efficiency Important? Efficiency is critical to success in the fast-paced Quick Service Restaurant (QSR) industry. Franchises strive to provide quick and accurate customer service, ensuring seamless ordering processes and timely deliveries. One of the critical components behind this efficiency lies with call centers and how they represent a brand and quickly take orders. […]

QSRs Benefit From Kanekt 365’s Call Center Services

How Kanekt 365 Helps QSRs Boost Customer Satisfaction and Loyalty Quick-serve restaurants need to offer speed and convenience to retain customers. QSR customers demand quick and convenient service from their preferred quick-service restaurants in today’s fast-paced environment. With the advancement of digital technologies, in addition to a great meal, customers first need a quick and […]

Expertly Visiting The International Pizza Expo For Great Results

The International Pizza Expo is coming! It’s Almost Time! Are you registered for the International Pizza Expo and ready to visit Las Vegas? Kanekt 365 is. We have our booth (1663), travel arrangements, and show specials prepared to share with the pizza industry. This blog will help you structure your days, so you accomplish everything […]

Are Astronomical Food Costs Worrying Your Restaurant?

How is the QSR industry keeping up with the increasingly astronomical food costs? We all see the jokes about the cost of eggs. While the memes are funny and the jokes are well intended, the reality is that everyone, from farmers to customers, is struggling with the rising costs of food. So what does a […]

The Incredible Increase in Food Costs For the Pizza Industry for 2023

The Incredible Increase In Food Costs For the Pizza Industry in 2023 According to the USDA, all food prices are predicted to increase between 3.5 and 4.5 percent in 2023. For our clients who own restaurants, that is a significant increase. So what do you do to offset those costs? Don’t despair; it’s not difficult; […]

Five Ways Your Pizza Restaurant Can Be Ready for Super Bowl

Is your Pizza Restaurant Ready for Super Bowl? Five important things to know. For pizza shops, Super Bowl Sunday is an important day of business. With customers gathering to watch the big game, many people order pizza as a ready-to-eat snack. Therefore, it is helpful to understand certain facts about Super Bowl Sunday to best […]

The Most Significant Reasons Over 600 Pizza Restaurants Are Using Kanekt 365

If you’re a pizza restaurant owner, you know that customer service is critical. You must provide quality customer service to keep your customers happy and returning to your pizza restaurant. That’s why more and more pizza restaurant owners are turning to Kanekt 365 call center services. We offer the best customer service in the industry […]