Added Value Services are a great addition to your customer service that helps your restaurant stand out! What attracts customers? You got it, excellent customer service. It is no secret that customers seek creative or unique experiences when buying from service industries, including the QSR industry. But, in addition, they are looking for a higher […]
QSR Customers are Clear on Their Desires
Customers are speaking loud and clear about their desires from QSR restaurants. Restaurants that listen carefully attract more customers! These statistics show why it is important to tap into the QSR growing market: • There are almost 200,000 fast food (QSR) restaurants located across the United States. (IBISWorld Jun 2022) https://www.ibisworld.com/industry-statistics/number-of-businesses/fast-food-restaurants-united-states/ • Consistently, since a CDC study in 2018, […]
What do QSR Customers Really Want?
In today’s Kanekt 365 blog, we share what customers have told us they really want from QSR restaurants. The top three points are: Speed of ordering Accuracy of orders Food at the appropriate temperature Do you know your customer approval rating for each of the above desires? Kanekt 365 knows ours, and we’re proud to […]
NEWEST TRENDS IN THE QSR INDUSTRY.
As QSR restaurants it’s important to continue to change your menu to meet new rends. We know you are mostly known for your biggest sellers but bringing in new customers or bringing back repeat customers requires more than just those items. To help you, we’ve collated some of the newest trends. Which ones can you […]
DOES THE TERM CALL CENTER MAKE YOU CRINGE? KANEKT 365 WILL CHANGE YOUR OPINION!
Most people envision call centers as they appeared years ago: many agents sitting in one room all talking at once. Old-time call centers had agents that were hard to understand. Agents were located in noisy areas where your customers could hear the other agents in the background. When your customers would call into a call […]
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