An online ordering platform for restaurants helps the customer order food from a restaurant in the neighborhood via an app or web page. Just like customer orders consumer goods on the World Wide Web, they can create an account on the ordering platform to make it easy for them to make frequent and convenient orders […]
PROS OF HAVING A RESTAURANT CALL CENTER FOR YOUR BUSINESS
Are you wondering as to what, the best possible way to provide great customer satisfaction? A restaurant call center can help you do just that. In order to turn your restaurant into a thriving venture, client satisfaction should be top-notch! Just as a customer walks into the restaurant, you need to ensure that you are […]
HOW TO CHOOSE THE BEST ORDER TAKING CALL CENTER?
Businesses often hire a call center for a wide range of reasons. They might not be able to provide high-quality customer service on the phone owing to a rise in the number of calls they receive or perhaps operating the phone lines is reducing the quality of other projects that the employees handle on a […]
DOES THE TERM CALL CENTER MAKE YOU CRINGE? KANEKT 365 WILL CHANGE YOUR OPINION!
Most people envision call centers as they appeared years ago: many agents sitting in one room all talking at once. Old-time call centers had agents that were hard to understand. Agents were located in noisy areas where your customers could hear the other agents in the background. When your customers would call into a call […]
THE FOUR MAIN REASONS THE QSR INDUSTRY USES OFFSHORE CALL CENTERS.
As a QSR manager or owner, we know you are concerned with every task and process of your restaurant. Your expertise is running your restaurant. Kanekt 365’s expertise is in assisting you by handling your call order process so you can focus on the other daily responsibilities of running your restaurant. 1. Finding employees is […]
TAKING CUSTOMER ORDERS JUST MADE EASIER WITH RESTAURANT ORDERING SYSTEM
Imagine a busy day when the orders are flowing in very fast. What happens when your restaurant is short in hands? A chaotic situation will be created when the orders get messed up. This is where a busy restaurant or a chain will need the assistance of an efficient restaurant ordering system. An ordering system […]
KANEKT 365 ANNOUNCES ASSISTANCE FOR RESTAURANTS AS PROOF OF VACCINE CHASES AWAY CONSUMERS
Kanekt 365, a leading call center provider for the restaurant industry is answering the call to assist restaurants who have customers who prefer not to disclose their vaccine status. As more and more states increase the requirements regarding wearing masks and/or providing proof of vaccination many customers are returning to carry out and delivery options […]
DIFFERENCE BETWEEN HOSPITALITY CALL CENTER AND TRADITIONAL CALL CENTERS
Call centers have become part and parcel of different service industries This service has got prime importance as all the companies understand the value of customer satisfaction these days. They intend to escalate the value of all touchpoints where customers and leads can be handled proficiently. The services vary depending on the industry they are […]
RISKS INVOLVED IN PIZZA COMPANY CALL CENTER AND HOW TO MITIGATE THEM
Operating a pizza company can be a humongous task as there are multiple departments to handle. It is a daunting task for a team to handle all these departments altogether when there is a huge volume of incoming calls is to be handled. This is where a call center pizza service red to share the […]
WHAT TO EXPECT WHEN WORKING WITH A CALL CENTER FOR PIZZA COMPANY
A pizza franchise or business will need the assistance of a call center in order to process orders and ensure proper fulfillment without causing any error. When businesses grow and the volume of incoming calls increases considerably, it becomes necessary to bring a call center in the pizza company on board. This company will create […]