As 2023 draws to a close, the Kanekt 365 family takes a moment to reflect on the incredible journey we’ve shared throughout this year. It has been a year filled with challenges, triumphs, and a lot of pizza (and customer service)! As we bid farewell to 2023, we want to express our deepest gratitude to […]
What QSR Customers Want is Changing More Rapidly Than Ever
Join Kanekt 365 as we adapt as quickly as customer requests do. For many in society, Covid is “over,” and in many ways, it is. However, what COVID-19 taught us is vital to business growth. The QSR industry learned that there are always new ways to do things. We can, and should, continue to adapt […]
Call Center Agents: Behind the Scenes at Kanekt 365
Call Center Agents: A busy but productive day When your customers dial the number to place their favorite pizza order, have you ever wondered what happens behind the scenes? The voice on the other end of the line belongs to a dedicated, skilled, and superbly trained Kanekt 365 call center agent. These unsung heroes ensure […]
Using Empathy and Emotions in Call Centers
Even In the fast-paced world of Quick Service Restaurants, the ability to connect with customers on an emotional level is a valuable asset. This is where using a call center like Kanekt 365 excels. Call center agents aren’t making, packaging, or delivering meals. Instead, they have one job: engaging with customers and placing orders into […]
Efficiency in Call Ordering for QSRs and Why It’s Important
Why is Efficiency Important? Efficiency is critical to success in the fast-paced Quick Service Restaurant (QSR) industry. Franchises strive to provide quick and accurate customer service, ensuring seamless ordering processes and timely deliveries. One of the critical components behind this efficiency lies with call centers and how they represent a brand and quickly take orders. […]
QSRs Benefit From Kanekt 365’s Call Center Services
How Kanekt 365 Helps QSRs Boost Customer Satisfaction and Loyalty Quick-serve restaurants need to offer speed and convenience to retain customers. QSR customers demand quick and convenient service from their preferred quick-service restaurants in today’s fast-paced environment. With the advancement of digital technologies, in addition to a great meal, customers first need a quick and […]
Expertly Visiting The International Pizza Expo For Great Results
The International Pizza Expo is coming! It’s Almost Time! Are you registered for the International Pizza Expo and ready to visit Las Vegas? Kanekt 365 is. We have our booth (1663), travel arrangements, and show specials prepared to share with the pizza industry. This blog will help you structure your days, so you accomplish everything […]
Kanekt 365 to Exhibit at the International Pizza Expo in Las Vegas in March 2023
LACONIA, NH, UNITED STATES, December 1, 2022 /EINPresswire.com/ — Kanekt 365 will exhibit at the upcoming International Pizza Expo in Las Vegas on March 28-30. The company will showcase its latest product innovations, including a new call center POS interface that features conversational AI. Although Kanekt 365 offers Human call agents, their AI interface integrates directly with any point […]
Does Your QSR Restaurant Have a Summer Slump in Sales? You Shouldn’t!
Know what your QSR customers want in the summers. Today’s Kanekt 365 blog shares ways to increase QSR pizza sales in the summer. Surprisingly, some QSR restaurants don’t sell as many meals in the summer. According to Small Business Chronicles, there are many reasons. As far back as the early 2000’s public schools began ordering […]
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