Most people envision call centers as they appeared years ago: many agents sitting in one room all talking at once. Old-time call centers had agents that were hard to understand. Agents were located in noisy areas where your customers could hear the other agents in the background. When your customers would call into a call […]
THE FOUR MAIN REASONS THE QSR INDUSTRY USES OFFSHORE CALL CENTERS.
As a QSR manager or owner, we know you are concerned with every task and process of your restaurant. Your expertise is running your restaurant. Kanekt 365’s expertise is in assisting you by handling your call order process so you can focus on the other daily responsibilities of running your restaurant. 1. Finding employees is […]
TAKING CUSTOMER ORDERS JUST MADE EASIER WITH RESTAURANT ORDERING SYSTEM
Imagine a busy day when the orders are flowing in very fast. What happens when your restaurant is short in hands? A chaotic situation will be created when the orders get messed up. This is where a busy restaurant or a chain will need the assistance of an efficient restaurant ordering system. An ordering system […]
KANEKT 365 ANNOUNCES ASSISTANCE FOR RESTAURANTS AS PROOF OF VACCINE CHASES AWAY CONSUMERS
Kanekt 365, a leading call center provider for the restaurant industry is answering the call to assist restaurants who have customers who prefer not to disclose their vaccine status. As more and more states increase the requirements regarding wearing masks and/or providing proof of vaccination many customers are returning to carry out and delivery options […]
DIFFERENCE BETWEEN HOSPITALITY CALL CENTER AND TRADITIONAL CALL CENTERS
Call centers have become part and parcel of different service industries This service has got prime importance as all the companies understand the value of customer satisfaction these days. They intend to escalate the value of all touchpoints where customers and leads can be handled proficiently. The services vary depending on the industry they are […]
RISKS INVOLVED IN PIZZA COMPANY CALL CENTER AND HOW TO MITIGATE THEM
Operating a pizza company can be a humongous task as there are multiple departments to handle. It is a daunting task for a team to handle all these departments altogether when there is a huge volume of incoming calls is to be handled. This is where a call center pizza service red to share the […]
WHAT TO EXPECT WHEN WORKING WITH A CALL CENTER FOR PIZZA COMPANY
A pizza franchise or business will need the assistance of a call center in order to process orders and ensure proper fulfillment without causing any error. When businesses grow and the volume of incoming calls increases considerably, it becomes necessary to bring a call center in the pizza company on board. This company will create […]
SATISFY YOUR CUSTOMERS WITH RESTAURANT CALL CENTER SERVICES
Proper services impart maximum satisfaction to the customers’ buying decisions. Connecting with the customers at a basic level will make them happier. In fact, attending to their queries will also lead to a better business platform. This is what the restaurants are looking for to make their online ordering and customer support service better by […]
HOW DOES CALL CENTER FOR PIZZA COMPANY DIFFERS FROM TRADITIONAL CENTERS
Traditional call centers take calls based on the services of a particular industry. Basis the queries and issues raised by customers, the support team resolves them with proper information. Call centers for pizza companies differ from traditional call centers. They do not make cold calls to any leads rather attend the order or query calls […]
KANEKT 365 ANNOUNCES EDUCATIONAL WEBINAR FOR QUICK SERVE RESTAURANTS
LACONIA, NH, UNITED STATES, July 15, 2021 /EINPresswire.com/ — Kanekt 365 Announces Educational Webinar for Quick Serve Restaurants Kanekt 365, a leading call center provider for the QSR (Quick Serve Restaurant) industry is educating restaurants on the best way to accommodate an increase in call orders and more importantly how to combat the increase in minimum wage to $15 […]