Even In the fast-paced world of Quick Service Restaurants, the ability to connect with customers on an emotional level is a valuable asset. This is where using a call center like Kanekt 365 excels. Call center agents aren’t making, packaging, or delivering meals. Instead, they have one job: engaging with customers and placing orders into […]
Efficiency in Call Ordering for QSRs and Why It’s Important
Why is Efficiency Important? Efficiency is critical to success in the fast-paced Quick Service Restaurant (QSR) industry. Franchises strive to provide quick and accurate customer service, ensuring seamless ordering processes and timely deliveries. One of the critical components behind this efficiency lies with call centers and how they represent a brand and quickly take orders. […]
QSRs Benefit From Kanekt 365’s Call Center Services
How Kanekt 365 Helps QSRs Boost Customer Satisfaction and Loyalty Quick-serve restaurants need to offer speed and convenience to retain customers. QSR customers demand quick and convenient service from their preferred quick-service restaurants in today’s fast-paced environment. With the advancement of digital technologies, in addition to a great meal, customers first need a quick and […]
Are Astronomical Food Costs Worrying Your Restaurant?
How is the QSR industry keeping up with the increasingly astronomical food costs? We all see the jokes about the cost of eggs. While the memes are funny and the jokes are well intended, the reality is that everyone, from farmers to customers, is struggling with the rising costs of food. So what does a […]
The Incredible Increase in Food Costs For the Pizza Industry for 2023
The Incredible Increase In Food Costs For the Pizza Industry in 2023 According to the USDA, all food prices are predicted to increase between 3.5 and 4.5 percent in 2023. For our clients who own restaurants, that is a significant increase. So what do you do to offset those costs? Don’t despair; it’s not difficult; […]
Top Four Ways to Make the Most of Participating in a Farmers’ Market
So, Your QSR Decided to Participate in Farmers’ Markets or Festivals? Now What? In our last blog, we walked you through determining if the potential sales of participating in Farmers’ Markets and Festivals outweighed the costs. The next step is to make the most of your participation. Of course, the most important thing to consider […]
Farmer’s Markets and Festivals—Curious if your QSR Should Participate? We’ll Tell You
Today’s Kanekt 365 blog shares ways to increase pizza sales for your QSR in the summer. As we discussed last month, summer sales can be lower if pizza restaurants want to increase sales in new markets. For example, many towns have Farmer’s Markets and festivals during the mornings or weekends. Farmers’ Markets sound like a […]
What do QSR Customers Really Want?
In today’s Kanekt 365 blog, we share what customers have told us they really want from QSR restaurants. The top three points are: Speed of ordering Accuracy of orders Food at the appropriate temperature Do you know your customer approval rating for each of the above desires? Kanekt 365 knows ours, and we’re proud to […]
Does Your QSR Restaurant Have a Summer Slump in Sales? You Shouldn’t!
Know what your QSR customers want in the summers. Today’s Kanekt 365 blog shares ways to increase QSR pizza sales in the summer. Surprisingly, some QSR restaurants don’t sell as many meals in the summer. According to Small Business Chronicles, there are many reasons. As far back as the early 2000’s public schools began ordering […]
WHAT QSR CONSUMERS ARE LOOKING FOR IN 2024 (FINAL)?
In our series so far we discussed how missed calls = missed money, how to combat labor shortages, how to cover increasing costs, and how to provide excellent customer service. If you have not read those blogs, we encourage you to scroll down and scan them. The final blog in the series will cover how […]
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