Customer service reigns supreme in the fast-moving realm of Quick Service Restaurants (QSRs). The surge in digital ordering and delivery services has made managing high call volumes while upholding customer satisfaction daunting. Kanekt 365 has spent the last eight years solving that problem. They offer a transformative solution that melds human expertise with cutting-edge AI […]
Call Center Options, How to Evaluate Your Choices
Kanekt 365 Unveils Their Call Center Advantages In Quick Service Restaurants (QSRs), having a call center that meets and exceeds expectations is the key to success. Kanekt 365 steps into the spotlight as the go-to solution, offering a depth of characteristics that define the QSR call center experience. Let’s examine the essential ingredients that make […]
Upselling and The Psychology of Pizza Cravings
Upselling and Psychology Imagine this scenario: It’s Friday night, and your customer picks up the phone to order a mouthwatering pizza. As they’re about to finalize the order, a friendly voice on the other end of the line suggests adding a side of cheesy garlic bread or a tempting dessert. Before you know it, they’re […]
Efficiency in Call Ordering for QSRs and Why It’s Important
Why is Efficiency Important? Efficiency is critical to success in the fast-paced Quick Service Restaurant (QSR) industry. Franchises strive to provide quick and accurate customer service, ensuring seamless ordering processes and timely deliveries. One of the critical components behind this efficiency lies with call centers and how they represent a brand and quickly take orders. […]
WOW, Kanekt 365 is Grateful to the QSR Industry
QSR Industry Says Good Bye 2022, and Hello 2023! Wow, it’s already December. It seems like we just started 2022. Do you remember this time last year we were getting back to “normal” after two years of COVID protocols? It seems like so long ago, yet it seems like just yesterday. We are thrilled to […]
DID YOU TAKE STATISTICS IN SCHOOL?
Never fear if you didn’t; we’ve got your back. In today’s Kanekt 365 blog, we share essential statistics in the QSR industry. Why should you know them? Well, everything you do should be based on data and statistics. We often say, “What gets measured, gets done.” But unfortunately, the reverse is also true: “What doesn’t […]
Al IS TAKING CALL CENTER ORDER TECHNOLOGY BY STORM EPISODE 4
How does Al increase your customer service score and ensure a high level of customer engagement? How does our restaurant test an Al system to ensure our customers are satisfied? Customer service is the key that keeps restaurants in business. Does it worry you to turn your calls over to AI? Do you believe Al […]
Al IS TAKING CALL CENTER ORDER TECHNOLOGY BY STORM EPISODE 3
Can Al replace human call center agents? No. root yet. But it will soon. Artificial intelligence is goad and getting better all the time but it still needs back up to guarantee accuracy. Kanekt 365 has hired amazing computer engineers who are constantly increasing the technological abilities . our Al call centers but until they […]
AI IS TAKING CALL CENTER ORDER TECHNOLOGY BY STORM EPISODE 2
Do all restaurants need AI? Yes, restaurants that want to compete in the future must implement Artificial Intelligence. First, with order taking technology; then with financial and operational systems What are the three reasons AI is useful to restaurants? AI, like the one built by Kanekt 365, is useful for any QSR because It automates […]
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