Kanekt 365 demonstrates how they handle peak order times, so no callers have to wait and no calls are missed!
WHAT’S YOUR CALL CENTER SUPERHERO CALLED?
Who doesn’t like a feel-good story every once in a while? Today Kanekt 365 brings you multiple stories of real-life “superheroes” that work in call centers. Technically, what is a call center? An office set up to handle a large volume of phone calls, especially for taking orders and providing customer service. Companies began using […]
WHO USES OUTSOURCING AND WHY?
Welcome back to Kanekt 365’s continuing blog series on outsourcing. Today, we answer the question “Who Uses Outsourcing Today and Why?” Stay tuned for part 3 of this outsourcing series later this month. To be honest, the real question is, “Who doesn’t use outsourcing?” Any company that wants to use the best strategists for their […]
WHAT ARE QSR CONSUMERS LOOKING FOR IN 2024?
More touch-free ordering options Convenience and speed for ordering Ease and accuracy of orders In our first blog series of 2024 we will cover the ways pizza restaurants can increase revenue while meeting these three most pressing desires of the consumer. Stay tuned to the whole series for detailed information on how to make 2024 […]
NEWEST TRENDS IN THE QSR INDUSTRY.
As QSR restaurants it’s important to continue to change your menu to meet new rends. We know you are mostly known for your biggest sellers but bringing in new customers or bringing back repeat customers requires more than just those items. To help you, we’ve collated some of the newest trends. Which ones can you […]
DID YOU KNOW THERE’S ONLY ABOUT 70 DAYS BEFORE DECEMBER BEGINS?
What does December mean for almost everyone? The busiest month of the year with tasks. shopping. cleaning. family events. and more. It all adds up to STRESS. What does that have to do with Call Center ordering? Kanekt 365 has a few ideas on how to reduce your customers’ stress and increase your sales. It […]