As more QSR pizza locations use call centers, it’s important to know how to select the best one to meet your needs. Building genuine customer relationships might seem like a tall order, but Kanekt 365 trains its agents on this premise. Kanekt 365 is redefining the customer-agent dynamic by shifting the focus from transactions to […]
Using Empathy and Emotions in Call Centers
Even In the fast-paced world of Quick Service Restaurants, the ability to connect with customers on an emotional level is a valuable asset. This is where using a call center like Kanekt 365 excels. Call center agents aren’t making, packaging, or delivering meals. Instead, they have one job: engaging with customers and placing orders into […]
Efficiency in Call Ordering for QSRs and Why It’s Important
Why is Efficiency Important? Efficiency is critical to success in the fast-paced Quick Service Restaurant (QSR) industry. Franchises strive to provide quick and accurate customer service, ensuring seamless ordering processes and timely deliveries. One of the critical components behind this efficiency lies with call centers and how they represent a brand and quickly take orders. […]
The Most Significant Reasons Over 600 Pizza Restaurants Are Using Kanekt 365
If you’re a pizza restaurant owner, you know that customer service is critical. You must provide quality customer service to keep your customers happy and returning to your pizza restaurant. That’s why more and more pizza restaurant owners are turning to Kanekt 365 call center services. We offer the best customer service in the industry […]
WOW, Kanekt 365 is Grateful to the QSR Industry
QSR Industry Says Good Bye 2022, and Hello 2023! Wow, it’s already December. It seems like we just started 2022. Do you remember this time last year we were getting back to “normal” after two years of COVID protocols? It seems like so long ago, yet it seems like just yesterday. We are thrilled to […]
7 Undeniable Reasons QSR Restaurants Will Become the Unabashed King of the Restaurant Industry!
Will QSR Ever Rule The World? QSR, also known as Quick Serve Restaurants, is what makes your life easier by providing you with quick meals. The world is changing faster than ever before, but something that has remained unchanged is the need and desire for food. From the day people walked on earth, they […]
Does Customer Service Attract New Customers To A Restaurant?
Added Value Services are a great addition to your customer service that helps your restaurant stand out! What attracts customers? You got it, excellent customer service. It is no secret that customers seek creative or unique experiences when buying from service industries, including the QSR industry. But, in addition, they are looking for a higher […]
Top Four Ways to Make the Most of Participating in a Farmers’ Market
So, Your QSR Decided to Participate in Farmers’ Markets or Festivals? Now What? In our last blog, we walked you through determining if the potential sales of participating in Farmers’ Markets and Festivals outweighed the costs. The next step is to make the most of your participation. Of course, the most important thing to consider […]
Farmer’s Markets and Festivals—Curious if your QSR Should Participate? We’ll Tell You
Today’s Kanekt 365 blog shares ways to increase pizza sales for your QSR in the summer. As we discussed last month, summer sales can be lower if pizza restaurants want to increase sales in new markets. For example, many towns have Farmer’s Markets and festivals during the mornings or weekends. Farmers’ Markets sound like a […]
What do QSR Customers Really Want?
In today’s Kanekt 365 blog, we share what customers have told us they really want from QSR restaurants. The top three points are: Speed of ordering Accuracy of orders Food at the appropriate temperature Do you know your customer approval rating for each of the above desires? Kanekt 365 knows ours, and we’re proud to […]
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