Call Center Technology Is Changing To Meet Customers Requests PLYMOUTH, NEW HAMPSHIRE, US, February 23, 2022 /EINPresswire.com/ — At Kanekt 365, they’re taking a different, more POSITIVE, approach. They choose to look at the improvements and amazing long-lasting impacts on the restaurant industry from a more technology based and innovative thought process. The shift from in […]
Dive into Quick service restaurant industry insights. Explore QSR pricing, AI phone systems, and more at Kanek365. Stay ahead now!
WHAT QSR CONSUMERS ARE LOOKING FOR IN 2024
In our previous three blogs we discussed how missed calls = missed money, how Kanekt 365 can help with the labor shortage, and how our call center services pay for themself. This blog will cover how to improve customer service in order to improve repeat business. In our previous three blogs we discussed how missed […]
WELCOME BACK FOR PART 3 OF “WHAT ARE QSR CONSUMERS ARE LOOKING FOR IN 2022?”
As a reminder your customers are looking for these three things: More touch free ordering options Convenience and speed for ordering Ease and accuracy of orders In our previous two blogs we discussed how missed calls = missed money and how Kanekt 365 can help with the labor shortage. This blog will cover how to […]
WELCOME BACK FOR PART 2 OF WHAT ARE QSR CONSUMERS LOOKING FOR IN 2024
In our last blog we discussed how missed calls = missed money. This blog will cover how to combat the labor shortage that is expected to continue for quite some time and still provide excellent customer service. Is the lack of quality staff or high turnover causing you stress and lost income? Did you shorten […]
AI IS TAKING CALL CENTER ORDER TECHNOLOGY BY STORM
Every Quick Serve Restaurant is looking for a way to better serve their customers and improve the accuracy of telephone food orders. Call Centers are adding more and more AI (artificial intelligence) to their call center services. But is AI being embraced by customers? One common concern of a quick serve restaurant (QSR) is that […]
DOES THE TERM CALL CENTER MAKE YOU CRINGE? KANEKT 365 WILL CHANGE YOUR OPINION!
Most people envision call centers as they appeared years ago: many agents sitting in one room all talking at once. Old-time call centers had agents that were hard to understand. Agents were located in noisy areas where your customers could hear the other agents in the background. When your customers would call into a call […]
TAKING CUSTOMER ORDERS JUST MADE EASIER WITH RESTAURANT ORDERING SYSTEM
Imagine a busy day when the orders are flowing in very fast. What happens when your restaurant is short in hands? A chaotic situation will be created when the orders get messed up. This is where a busy restaurant or a chain will need the assistance of an efficient restaurant ordering system. An ordering system […]
KANEKT 365 ANNOUNCES ASSISTANCE FOR RESTAURANTS AS PROOF OF VACCINE CHASES AWAY CONSUMERS
Kanekt 365, a leading call center provider for the restaurant industry is answering the call to assist restaurants who have customers who prefer not to disclose their vaccine status. As more and more states increase the requirements regarding wearing masks and/or providing proof of vaccination many customers are returning to carry out and delivery options […]
DIFFERENCE BETWEEN HOSPITALITY CALL CENTER AND TRADITIONAL CALL CENTERS
Call centers have become part and parcel of different service industries This service has got prime importance as all the companies understand the value of customer satisfaction these days. They intend to escalate the value of all touchpoints where customers and leads can be handled proficiently. The services vary depending on the industry they are […]
RISKS INVOLVED IN PIZZA COMPANY CALL CENTER AND HOW TO MITIGATE THEM
Operating a pizza company can be a humongous task as there are multiple departments to handle. It is a daunting task for a team to handle all these departments altogether when there is a huge volume of incoming calls is to be handled. This is where a call center pizza service red to share the […]
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