Welcome to Kanekt 365 next blog series on outsourcing. Today we are answering the question “Is outsourcing really effective?” Stay tuned for parts 2 and 3 of this outsourcing series later this month. So what exactly is outsourcing? “Outsourcing is an agreement in which one company hires another company to be responsible for an activity […]
WHAT QSR CONSUMERS ARE LOOKING FOR IN 2024 (FINAL)?
In our series so far we discussed how missed calls = missed money, how to combat labor shortages, how to cover increasing costs, and how to provide excellent customer service. If you have not read those blogs, we encourage you to scroll down and scan them. The final blog in the series will cover how […]
WHAT QSR CONSUMERS ARE LOOKING FOR IN 2024
In our previous three blogs we discussed how missed calls = missed money, how Kanekt 365 can help with the labor shortage, and how our call center services pay for themself. This blog will cover how to improve customer service in order to improve repeat business. In our previous three blogs we discussed how missed […]
WELCOME BACK FOR PART 3 OF “WHAT ARE QSR CONSUMERS ARE LOOKING FOR IN 2022?”
As a reminder your customers are looking for these three things: More touch free ordering options Convenience and speed for ordering Ease and accuracy of orders In our previous two blogs we discussed how missed calls = missed money and how Kanekt 365 can help with the labor shortage. This blog will cover how to […]
WHAT A YEAR 2021 TURNED OUT TO BE. ARE YOU GRATEFUL? KANEKT 365 IS!
Gratitude What are you grateful for? Happy Holidays and Happy New Year from Kanekt 365 It’s that time of year when Kanekt 365 takes time to reflect upon what we are grateful for. 2021 brought many changes and improvements from 2020. For that alone we are thankful! Supporting small businesses sure took on a new […]
Al IS TAKING CALL CENTER ORDER TECHNOLOGY BY STORM EPISODE 4
How does Al increase your customer service score and ensure a high level of customer engagement? How does our restaurant test an Al system to ensure our customers are satisfied? Customer service is the key that keeps restaurants in business. Does it worry you to turn your calls over to AI? Do you believe Al […]
Al IS TAKING CALL CENTER ORDER TECHNOLOGY BY STORM EPISODE 3
Can Al replace human call center agents? No. root yet. But it will soon. Artificial intelligence is goad and getting better all the time but it still needs back up to guarantee accuracy. Kanekt 365 has hired amazing computer engineers who are constantly increasing the technological abilities . our Al call centers but until they […]
AI IS TAKING CALL CENTER ORDER TECHNOLOGY BY STORM EPISODE 2
Do all restaurants need AI? Yes, restaurants that want to compete in the future must implement Artificial Intelligence. First, with order taking technology; then with financial and operational systems What are the three reasons AI is useful to restaurants? AI, like the one built by Kanekt 365, is useful for any QSR because It automates […]
AI IS TAKING CALL CENTER ORDER TECHNOLOGY BY STORM
Every Quick Serve Restaurant is looking for a way to better serve their customers and improve the accuracy of telephone food orders. Call Centers are adding more and more AI (artificial intelligence) to their call center services. But is AI being embraced by customers? One common concern of a quick serve restaurant (QSR) is that […]
HOSPITALITY SERVICES AT A CALL CENTER!
The hospitality industry is always open to its customers. Regardless of the time of year, people find a reason to take a trip. Thus, with people traveling all over the world in millions. 24-hour customer service becomes essential. Cruise companies. Airlines. Car rental and travel agencies, hotels, railways, and more could utilize a helping hand. […]
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