Call Center Technology Is Changing To Meet Customers Requests PLYMOUTH, NEW HAMPSHIRE, US, February 23, 2022 /EINPresswire.com/ — At Kanekt 365, they’re taking a different, more POSITIVE, approach. They choose to look at the improvements and amazing long-lasting impacts on the restaurant industry from a more technology based and innovative thought process. The shift from in […]
WELCOME BACK FOR PART 2 OF WHAT ARE QSR CONSUMERS LOOKING FOR IN 2024
In our last blog we discussed how missed calls = missed money. This blog will cover how to combat the labor shortage that is expected to continue for quite some time and still provide excellent customer service. Is the lack of quality staff or high turnover causing you stress and lost income? Did you shorten […]
WHAT ARE QSR CONSUMERS LOOKING FOR IN 2024?
More touch-free ordering options Convenience and speed for ordering Ease and accuracy of orders In our first blog series of 2024 we will cover the ways pizza restaurants can increase revenue while meeting these three most pressing desires of the consumer. Stay tuned to the whole series for detailed information on how to make 2024 […]
WHAT A YEAR 2021 TURNED OUT TO BE. ARE YOU GRATEFUL? KANEKT 365 IS!
Gratitude What are you grateful for? Happy Holidays and Happy New Year from Kanekt 365 It’s that time of year when Kanekt 365 takes time to reflect upon what we are grateful for. 2021 brought many changes and improvements from 2020. For that alone we are thankful! Supporting small businesses sure took on a new […]
Al IS TAKING CALL CENTER ORDER TECHNOLOGY BY STORM EPISODE 4
How does Al increase your customer service score and ensure a high level of customer engagement? How does our restaurant test an Al system to ensure our customers are satisfied? Customer service is the key that keeps restaurants in business. Does it worry you to turn your calls over to AI? Do you believe Al […]
Al IS TAKING CALL CENTER ORDER TECHNOLOGY BY STORM EPISODE 3
Can Al replace human call center agents? No. root yet. But it will soon. Artificial intelligence is goad and getting better all the time but it still needs back up to guarantee accuracy. Kanekt 365 has hired amazing computer engineers who are constantly increasing the technological abilities . our Al call centers but until they […]
AI IS TAKING CALL CENTER ORDER TECHNOLOGY BY STORM EPISODE 2
Do all restaurants need AI? Yes, restaurants that want to compete in the future must implement Artificial Intelligence. First, with order taking technology; then with financial and operational systems What are the three reasons AI is useful to restaurants? AI, like the one built by Kanekt 365, is useful for any QSR because It automates […]
AI IS TAKING CALL CENTER ORDER TECHNOLOGY BY STORM
Every Quick Serve Restaurant is looking for a way to better serve their customers and improve the accuracy of telephone food orders. Call Centers are adding more and more AI (artificial intelligence) to their call center services. But is AI being embraced by customers? One common concern of a quick serve restaurant (QSR) is that […]
NEWEST TRENDS IN THE QSR INDUSTRY.
As QSR restaurants it’s important to continue to change your menu to meet new rends. We know you are mostly known for your biggest sellers but bringing in new customers or bringing back repeat customers requires more than just those items. To help you, we’ve collated some of the newest trends. Which ones can you […]
DID YOU KNOW THERE’S ONLY ABOUT 70 DAYS BEFORE DECEMBER BEGINS?
What does December mean for almost everyone? The busiest month of the year with tasks. shopping. cleaning. family events. and more. It all adds up to STRESS. What does that have to do with Call Center ordering? Kanekt 365 has a few ideas on how to reduce your customers’ stress and increase your sales. It […]
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