Who doesn’t like a feel-good story every once in a while? Today Kanekt 365 brings you multiple stories of real-life “superheroes” that work in call centers. Technically, what is a call center? An office set up to handle a large volume of phone calls, especially for taking orders and providing customer service. Companies began using […]
WHO USES OUTSOURCING AND WHY?
Welcome back to Kanekt 365’s continuing blog series on outsourcing. Today, we answer the question “Who Uses Outsourcing Today and Why?” Stay tuned for part 3 of this outsourcing series later this month. To be honest, the real question is, “Who doesn’t use outsourcing?” Any company that wants to use the best strategists for their […]
IS OUTSOURCING REALLY EFFECTIVE?
Welcome to Kanekt 365 next blog series on outsourcing. Today we are answering the question “Is outsourcing really effective?” Stay tuned for parts 2 and 3 of this outsourcing series later this month. So what exactly is outsourcing? “Outsourcing is an agreement in which one company hires another company to be responsible for an activity […]
TURNING NEGATIVE THOUGHTS INTO POSITIVE RESULTS IN THE RESTAURANT INDUSTRY
Call Center Technology Is Changing To Meet Customers Requests PLYMOUTH, NEW HAMPSHIRE, US, February 23, 2022 /EINPresswire.com/ — At Kanekt 365, they’re taking a different, more POSITIVE, approach. They choose to look at the improvements and amazing long-lasting impacts on the restaurant industry from a more technology based and innovative thought process. The shift from in […]
WELCOME BACK FOR PART 2 OF WHAT ARE QSR CONSUMERS LOOKING FOR IN 2024
In our last blog we discussed how missed calls = missed money. This blog will cover how to combat the labor shortage that is expected to continue for quite some time and still provide excellent customer service. Is the lack of quality staff or high turnover causing you stress and lost income? Did you shorten […]
WHAT ARE QSR CONSUMERS LOOKING FOR IN 2024?
More touch-free ordering options Convenience and speed for ordering Ease and accuracy of orders In our first blog series of 2024 we will cover the ways pizza restaurants can increase revenue while meeting these three most pressing desires of the consumer. Stay tuned to the whole series for detailed information on how to make 2024 […]
WHAT A YEAR 2021 TURNED OUT TO BE. ARE YOU GRATEFUL? KANEKT 365 IS!
Gratitude What are you grateful for? Happy Holidays and Happy New Year from Kanekt 365 It’s that time of year when Kanekt 365 takes time to reflect upon what we are grateful for. 2021 brought many changes and improvements from 2020. For that alone we are thankful! Supporting small businesses sure took on a new […]
Al IS TAKING CALL CENTER ORDER TECHNOLOGY BY STORM EPISODE 4
How does Al increase your customer service score and ensure a high level of customer engagement? How does our restaurant test an Al system to ensure our customers are satisfied? Customer service is the key that keeps restaurants in business. Does it worry you to turn your calls over to AI? Do you believe Al […]
Al IS TAKING CALL CENTER ORDER TECHNOLOGY BY STORM EPISODE 3
Can Al replace human call center agents? No. root yet. But it will soon. Artificial intelligence is goad and getting better all the time but it still needs back up to guarantee accuracy. Kanekt 365 has hired amazing computer engineers who are constantly increasing the technological abilities . our Al call centers but until they […]
AI IS TAKING CALL CENTER ORDER TECHNOLOGY BY STORM EPISODE 2
Do all restaurants need AI? Yes, restaurants that want to compete in the future must implement Artificial Intelligence. First, with order taking technology; then with financial and operational systems What are the three reasons AI is useful to restaurants? AI, like the one built by Kanekt 365, is useful for any QSR because It automates […]
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