Every Quick Serve Restaurant is looking for a way to better serve their customers and improve the accuracy of telephone food orders. Call Centers are adding more and more AI (artificial intelligence) to their call center services. But is AI being embraced by customers? One common concern of a quick serve restaurant (QSR) is that […]
NEWEST TRENDS IN THE QSR INDUSTRY.
As QSR restaurants it’s important to continue to change your menu to meet new rends. We know you are mostly known for your biggest sellers but bringing in new customers or bringing back repeat customers requires more than just those items. To help you, we’ve collated some of the newest trends. Which ones can you […]
DID YOU KNOW THERE’S ONLY ABOUT 70 DAYS BEFORE DECEMBER BEGINS?
What does December mean for almost everyone? The busiest month of the year with tasks. shopping. cleaning. family events. and more. It all adds up to STRESS. What does that have to do with Call Center ordering? Kanekt 365 has a few ideas on how to reduce your customers’ stress and increase your sales. It […]
DOES THE TERM CALL CENTER MAKE YOU CRINGE? KANEKT 365 WILL CHANGE YOUR OPINION!
Most people envision call centers as they appeared years ago: many agents sitting in one room all talking at once. Old-time call centers had agents that were hard to understand. Agents were located in noisy areas where your customers could hear the other agents in the background. When your customers would call into a call […]
THE FOUR MAIN REASONS THE QSR INDUSTRY USES OFFSHORE CALL CENTERS.
As a QSR manager or owner, we know you are concerned with every task and process of your restaurant. Your expertise is running your restaurant. Kanekt 365’s expertise is in assisting you by handling your call order process so you can focus on the other daily responsibilities of running your restaurant. 1. Finding employees is […]
Please wait...