Welcome to Kanekt 365 next blog series on outsourcing. Today we are answering the question “Is outsourcing really effective?” Stay tuned for parts 2 and 3 of this outsourcing series later this month. So what exactly is outsourcing? “Outsourcing is an agreement in which one company hires another company to be responsible for an activity […]
WHAT QSR CONSUMERS ARE LOOKING FOR IN 2024 (FINAL)?
In our series so far we discussed how missed calls = missed money, how to combat labor shortages, how to cover increasing costs, and how to provide excellent customer service. If you have not read those blogs, we encourage you to scroll down and scan them. The final blog in the series will cover how […]
TURNING NEGATIVE THOUGHTS INTO POSITIVE RESULTS IN THE RESTAURANT INDUSTRY
Call Center Technology Is Changing To Meet Customers Requests PLYMOUTH, NEW HAMPSHIRE, US, February 23, 2022 /EINPresswire.com/ — At Kanekt 365, they’re taking a different, more POSITIVE, approach. They choose to look at the improvements and amazing long-lasting impacts on the restaurant industry from a more technology based and innovative thought process. The shift from in […]
WHAT QSR CONSUMERS ARE LOOKING FOR IN 2024
In our previous three blogs we discussed how missed calls = missed money, how Kanekt 365 can help with the labor shortage, and how our call center services pay for themself. This blog will cover how to improve customer service in order to improve repeat business. In our previous three blogs we discussed how missed […]
WELCOME BACK FOR PART 3 OF “WHAT ARE QSR CONSUMERS ARE LOOKING FOR IN 2022?”
As a reminder your customers are looking for these three things: More touch free ordering options Convenience and speed for ordering Ease and accuracy of orders In our previous two blogs we discussed how missed calls = missed money and how Kanekt 365 can help with the labor shortage. This blog will cover how to […]
WELCOME BACK FOR PART 2 OF WHAT ARE QSR CONSUMERS LOOKING FOR IN 2024
In our last blog we discussed how missed calls = missed money. This blog will cover how to combat the labor shortage that is expected to continue for quite some time and still provide excellent customer service. Is the lack of quality staff or high turnover causing you stress and lost income? Did you shorten […]
WHAT ARE QSR CONSUMERS LOOKING FOR IN 2024?
More touch-free ordering options Convenience and speed for ordering Ease and accuracy of orders In our first blog series of 2024 we will cover the ways pizza restaurants can increase revenue while meeting these three most pressing desires of the consumer. Stay tuned to the whole series for detailed information on how to make 2024 […]
WHAT A YEAR 2021 TURNED OUT TO BE. ARE YOU GRATEFUL? KANEKT 365 IS!
Gratitude What are you grateful for? Happy Holidays and Happy New Year from Kanekt 365 It’s that time of year when Kanekt 365 takes time to reflect upon what we are grateful for. 2021 brought many changes and improvements from 2020. For that alone we are thankful! Supporting small businesses sure took on a new […]
Al IS TAKING CALL CENTER ORDER TECHNOLOGY BY STORM EPISODE 4
How does Al increase your customer service score and ensure a high level of customer engagement? How does our restaurant test an Al system to ensure our customers are satisfied? Customer service is the key that keeps restaurants in business. Does it worry you to turn your calls over to AI? Do you believe Al […]
Al IS TAKING CALL CENTER ORDER TECHNOLOGY BY STORM EPISODE 3
Can Al replace human call center agents? No. root yet. But it will soon. Artificial intelligence is goad and getting better all the time but it still needs back up to guarantee accuracy. Kanekt 365 has hired amazing computer engineers who are constantly increasing the technological abilities . our Al call centers but until they […]
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